Guest Service Leader: Cross-Department Excellence & Growth in Chester

Guest Service Leader: Cross-Department Excellence & Growth in Chester

Chester Full-Time On-site
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Kew Green Hotels is seeking a Senior Guest Service Manager in the UK to lead a multiskilled team across Front Office, F&B and Meetings & Events. You will drive service excellence in every guest touchpoint and report to the Hotel Manager.

The role requires strong leadership, excellent communication, and a drive to grow across all hotel operations. Shortlisted candidates will be invited to interview with the Hotel Manager.

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Guest Service Leader: Cross-Department Excellence & Growth in Chester employer: Holiday Inn

Kew Green Hotels is an excellent employer for aspiring kitchen leaders, offering a vibrant work culture that prioritises team collaboration and guest satisfaction. With a commitment to employee growth through fully funded apprenticeships and internal development programmes, staff enjoy unique benefits such as discounts on hotel stays and access to leisure facilities, all within a supportive environment that values inclusivity and well-being.

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Contact Details:

Holiday Inn Recruitment Team