At a Glance
- Tasks: Support daily operations and lead a motivated leisure team to enhance member experiences.
- Company: Join LGH Hotels Management, a leader in the hospitality industry with 42 hotels across the UK.
- Benefits: Enjoy employee discounts, health benefits, free meals, and a supportive work environment.
- Other info: Great career progression opportunities in a dynamic leisure and hospitality setting.
- Why this job: Make a real impact by creating a welcoming atmosphere for members and staff.
- Qualifications: People-focused, organised, and proactive individuals with a passion for hospitality.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a motivated, people‑centred Leisure Club Assistant Manager to support the smooth day‑to‑day running of our leisure club. Working closely with the Leisure Club Manager, you’ll help create an environment where both members and team members feel supported, motivated and valued.
Responsibilities
- Supporting the Leisure Club Manager with the daily operations of the leisure club
- Leading, motivating and supporting the leisure team to help them feel confident, engaged and clear in their roles
- Ensuring the club, its facilities and equipment are well maintained, safe and presentable at all times
- Creating positive member experiences through warm, professional and responsive customer service
- Handling member queries, concerns or complaints calmly and constructively
- Supporting the development and delivery of marketing and promotional activities to attract and retain members
- Managing staff rotas to ensure appropriate cover and a balanced workload
- Organising and contributing to regular team meetings to share updates, reinforce standards and encourage open communication
- Ensuring full compliance with health and safety procedures, safeguarding the wellbeing of members and colleagues
- Assisting with the recruitment, onboarding and training of new team members
- Providing regular feedback and performance updates to the Leisure Club Manager, including member insights and operational observations
Our enviable employee discounts on bedroom rates across the LGH hotel portfolio. Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply). Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. Refer a friend scheme from £500 to £1000 per referral. Hospital Plan. Online Health Portal. Eye Care. Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays. Pension Scheme. Free meals on duty. Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
Who This Role Is For
- This role would suit someone who enjoys supporting and developing others rather than simply managing tasks
- Understands that motivated teams deliver the best member experiences
- Is confident communicating with a wide range of people and adapting their approach to different situations
- Remains calm, organised and solutions‑focused, even when the club is busy
- Takes pride in creating a well‑run, welcoming and safe environment
- Is proactive and observant, noticing what’s working well and what could be improved
- Enjoys balancing operational responsibilities with people leadership
- Is looking to progress their management career within a leisure or hospitality environment
The Holiday Inn Bristol-Filton is ideally located just off Junction 1 of the M32, close to the University of the West of England Bristol (UWE) and MOD Abbeywood. The hotel offers a variety of dining options, with a bar and lounge providing excellent all-day dining choices. Our Health and Fitness Club features a fully equipped gym, heated swimming pool, and sauna. The hotel also boasts a fantastic Academy Conference Centre, capable of hosting up to 260 delegates, and an on-site fitness centre to meet all business and fitness needs. Additionally, the hotel is set on 16 acres of landscaped grounds, featuring a private fishing lake, which adds to the serene environment.
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Leisure Club Assistant Manager in Bristol employer: Holiday Inn
At LGH Hotels Management, we pride ourselves on fostering a supportive and engaging work environment where our Leisure Club Assistant Managers can thrive. With access to extensive employee benefits, including discounts across our hotel portfolio, a 24/7 Employee Assistance Programme, and opportunities for career progression within the hospitality sector, we ensure that our team members feel valued and motivated. Located at the Holiday Inn Bristol-Filton, you will enjoy a vibrant atmosphere surrounded by beautiful landscaped grounds, making it an ideal place to develop your management skills while contributing to exceptional member experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Club Assistant Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. Attend local events or join online groups where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Be proactive! Don’t just wait for job postings to appear. If you’ve got your eye on a specific leisure club, drop them an email or give them a call. Express your interest and ask if they have any upcoming opportunities. It shows initiative and could put you on their radar.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Familiarise yourself with their values and think about how your experience aligns with their goals. When you walk in, you’ll not only impress them with your knowledge but also show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that suit your skills. Plus, it’s a great way to ensure your application gets seen by the right people. So, don’t hesitate – check out our listings and get your application in!
We think you need these skills to ace Leisure Club Assistant Manager in Bristol
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Leisure Club Assistant Manager role. Highlight your experience in managing teams and creating positive member experiences, as these are key aspects of the job.
Show Your People Skills:Since this role is all about supporting and developing others, don’t forget to showcase your people skills. Share examples of how you've motivated teams or handled customer queries effectively in your application.
Be Professional Yet Approachable:While you want to maintain a professional tone, it’s also important to come across as friendly and approachable. Use a warm tone in your writing to reflect the welcoming environment we aim to create at our leisure club.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for joining our team!
How to prepare for a job interview at Holiday Inn
✨Know the Club Inside Out
Before your interview, make sure you’re familiar with the leisure club's facilities and services. Understand what makes it unique and be ready to discuss how you can enhance member experiences based on that knowledge.
✨Showcase Your People Skills
As a Leisure Club Assistant Manager, you'll be leading a team and interacting with members daily. Prepare examples of how you've motivated teams or handled customer queries in the past. This will demonstrate your ability to create a supportive environment.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like a member complaint or a busy day at the club. Think through your responses ahead of time, focusing on calmness and solutions, which are key traits for this role.
✨Highlight Your Organisational Skills
Discuss your experience with managing staff rotas and ensuring compliance with health and safety procedures. Being organised is crucial in this role, so share any relevant experiences that showcase your ability to keep things running smoothly.
