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- Tasks: Enhance guest experiences through exceptional service in reception and food & beverage.
- Company: Leading hotel management company with a focus on guest satisfaction.
- Benefits: Training, career progression, discounts, free gym access, and a supportive environment.
- Why this job: Join a passionate team dedicated to making guests feel welcome and valued.
- Qualifications: Friendly, motivated individuals eager to grow in hospitality.
The predicted salary is between 24000 - 36000 £ per year.
A leading hotel management company seeks a Guest Service Assistant to enhance the guest experience at their Chalvey location. You will provide exceptional service across various areas, from reception to food and beverage. Ideal candidates are friendly, motivated, and keen to develop in the hospitality field.
This role offers excellent training and career progression, plus perks like discounts, free gym access, and a supportive work environment. Join a team dedicated to making guests feel welcome and cared for.
Hospitality Guest Experience Specialist | Growth & Perks employer: Holiday Inn Slough Windsor
Contact Detail:
Holiday Inn Slough Windsor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Guest Experience Specialist | Growth & Perks
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings or can put in a good word for you, which can really help us stand out.
✨Tip Number 2
Practice your people skills! Since this role is all about enhancing guest experiences, try role-playing common scenarios with a friend. This will help us feel more confident and ready to impress during interviews.
✨Tip Number 3
Research the company! Familiarise yourself with their values and what makes them unique. When we show genuine interest in their mission, it’ll shine through in our conversations and make us more memorable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive perks and updates for those who apply directly, so don’t miss out!
We think you need these skills to ace Hospitality Guest Experience Specialist | Growth & Perks
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and motivated personality shine through. We want to see how you can enhance the guest experience, so share any relevant stories or experiences that highlight your passion for hospitality.
Tailor Your Application: Make sure to customise your application to fit the role of Guest Service Assistant. Highlight your skills in customer service and any experience you have in reception or food and beverage areas. This will show us that you're serious about joining our team!
Keep It Professional Yet Approachable: While we love a casual vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application reflects your attention to detail, which is crucial in hospitality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for all the perks and opportunities we offer. Plus, it shows you’re keen to join our supportive work environment!
How to prepare for a job interview at Holiday Inn Slough Windsor
✨Know the Company Inside Out
Before your interview, do some homework on the hotel management company. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your People Skills
As a Guest Service Assistant, your ability to connect with guests is crucial. Prepare examples of how you've provided exceptional service in the past. Think about times when you went above and beyond to make someone’s experience memorable—this will highlight your suitability for the role.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. A polished appearance shows that you take the opportunity seriously and understand the importance of presenting yourself well in front of guests.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, team culture, or how they measure guest satisfaction. This demonstrates your genuine interest in the role and helps you assess if it’s the right fit for you.
