Guest Experience Specialist | Hospitality & F&B + Discounts
Guest Experience Specialist | Hospitality & F&B + Discounts

Guest Experience Specialist | Hospitality & F&B + Discounts

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Enhance guest experiences through exceptional service in reception and food and beverage.
  • Company: Leading hotel management company with a focus on guest satisfaction.
  • Benefits: Training, career progression, discounts, and free gym access.
  • Why this job: Join a dedicated team and make guests feel welcome and cared for.
  • Qualifications: Friendly, motivated individuals eager to grow in hospitality.

The predicted salary is between 24000 - 36000 £ per year.

A leading hotel management company is seeking a Guest Service Assistant for their Chalvey location. This role focuses on enhancing the guest experience by providing exceptional service in areas such as reception and food and beverage.

Ideal candidates are friendly and motivated individuals eager to develop in the hospitality field. The position offers excellent training, career progression, and perks such as discounts and free gym access.

Join a dedicated team committed to making guests feel welcome and cared for.

Guest Experience Specialist | Hospitality & F&B + Discounts employer: Holiday Inn Slough Windsor

Join a leading hotel management company that prioritises exceptional guest experiences and employee satisfaction. At our Chalvey location, we foster a vibrant work culture where friendly, motivated individuals can thrive through comprehensive training and clear career progression paths. Enjoy unique benefits such as discounts and free gym access while being part of a dedicated team that values your contributions and commitment to hospitality.
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Contact Detail:

Holiday Inn Slough Windsor Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Specialist | Hospitality & F&B + Discounts

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know of openings or can put in a good word for you, which can really boost your chances.

✨Tip Number 2

Practice makes perfect! Before any interview, rehearse common questions and your responses. This will help you feel more confident and articulate when discussing how you can enhance the guest experience.

✨Tip Number 3

Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for hospitality shine through. Share stories about times you've gone above and beyond for guests – it’ll make you memorable!

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, you’ll be part of a team that’s all about making guests feel welcome and cared for.

We think you need these skills to ace Guest Experience Specialist | Hospitality & F&B + Discounts

Customer Service
Communication Skills
Hospitality Knowledge
Food and Beverage Service
Reception Skills
Teamwork
Problem-Solving Skills
Motivation
Adaptability
Attention to Detail

Some tips for your application 🫡

Show Your Personality: When writing your application, let your friendly and motivated personality shine through! We want to see how you can enhance the guest experience with your unique flair.

Tailor Your Application: Make sure to customise your application for the Guest Experience Specialist role. Highlight any relevant experience in hospitality or customer service that shows us you're the perfect fit for our team.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of why you want to join us and how you can contribute to making guests feel welcome.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Chalvey.

How to prepare for a job interview at Holiday Inn Slough Windsor

✨Know the Company

Before your interview, do a bit of homework on the hotel management company. Understand their values, mission, and what sets them apart in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Showcase Your People Skills

As a Guest Experience Specialist, your ability to connect with guests is crucial. Prepare examples from your past experiences where you provided exceptional service or resolved conflicts. This will demonstrate your capability to enhance the guest experience effectively.

✨Dress the Part

First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. It shows respect for the role and the company, and it helps you feel more confident when meeting your potential future colleagues.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training programmes, career progression opportunities, or how the team ensures guests feel welcome. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Guest Experience Specialist | Hospitality & F&B + Discounts
Holiday Inn Slough Windsor
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