Guest Experience Specialist – Hospitality & F&B in Runcorn

Guest Experience Specialist – Hospitality & F&B in Runcorn

Runcorn Apprenticeship 20000 - 25000 £ / year (est.) No working from home possible
Holiday Inn Runcorn

At a Glance

  • Tasks: Ensure every guest feels welcome through reception, bar, and food service support.
  • Company: Join the friendly team at Holiday Inn Runcorn.
  • Benefits: Enjoy free gym access, discounts at major retailers, and career development opportunities.
  • Other info: Fully funded apprenticeships available for career growth.
  • Why this job: Make a positive impact on guests' experiences every day.
  • Qualifications: Friendly, motivated individuals with excellent communication skills.

The predicted salary is between 20000 - 25000 £ per year.

Holiday Inn Runcorn is seeking a Guest Service Assistant to ensure every visitor feels welcome. This role involves a variety of tasks including support in reception, bar, and food service. Ideal candidates are friendly and motivated, with a passion for hospitality and excellent communication skills.

Career development is offered through fully funded apprenticeships, along with additional perks such as free gym access and discounts at major retailers. If you are excited about making people’s day, apply now!

Guest Experience Specialist – Hospitality & F&B in Runcorn employer: Holiday Inn Runcorn

At Holiday Inn Runcorn, we pride ourselves on creating a warm and welcoming environment for both our guests and employees. Our commitment to employee growth is evident through fully funded apprenticeships and a vibrant work culture that values teamwork and communication. With additional benefits like free gym access and discounts at major retailers, we offer a rewarding experience for those passionate about hospitality.

Holiday Inn Runcorn

Contact Details:

Holiday Inn Runcorn Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Specialist – Hospitality & F&B in Runcorn

Get Involved in Local Events

Dive into the local food scene by attending food festivals, culinary competitions, or community events. These gatherings are perfect for networking with industry professionals, showcasing your passion for hospitality, and even finding potential apprenticeship opportunities!

Join Hospitality Forums and Groups

Get yourself on platforms like Facebook or MeetUp and join hospitality-specific groups. Sharing your enthusiasm and connecting with people already in the industry can provide inside info and even lead to apprenticeship openings you might not find elsewhere.

Visit Local Venues Directly

Don’t underestimate the power of a face-to-face encounter! Pop into local restaurants or cafes with your bright smile and a keen interest in learning. Many places are keen to take on apprentices, especially if you can show a genuine interest right at their doorstep.

Utilise School Resources

If you're currently studying, make sure you chat with your college’s career services team. They often have exclusive partnerships with local businesses and can help you find apprenticeships in hospitality, especially tailored to new entrants like us.

We think you need these skills to ace Guest Experience Specialist – Hospitality & F&B in Runcorn

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Problem-Solving Skills
Hospitality Knowledge
Motivation

Some tips for your application 🫡

Show Your Passion for Hospitality:When applying for an apprenticeship in hospitality at Holiday Inn Runcorn, make sure to express your genuine enthusiasm for food and service. Share any relevant personal experiences, whether it’s working at family gatherings or volunteering at local events. This showcases your commitment and love for the industry right from the start!

Highlight Customer Service Experience:Even if you haven't worked in a formal hospitality setting, include any customer service roles you’ve had. This could be anything from helping out at a café to retail positions. Emphasising skills like communication and problem-solving will help us see that you're equipped to make customers feel welcome at Holiday Inn Runcorn.

Don’t Forget about Food Safety Knowledge:While you may still be learning, showing that you have a basic understanding of food hygiene and safety can set your application apart. Even mentioning food handling courses or certifications you’ve completed, or simply your willingness to learn, demonstrates readiness to jump into the apprenticeship and make the most of it!

Tailor Your CV to the Role:Keep your CV focused and concise by tailoring it specifically for this apprenticeship. Highlight skills like teamwork and adaptability, which are crucial in hospitality. We want to see potential and enthusiasm, so it’s okay if you don’t have extensive experience yet—just show us that you're eager to learn and grow with Holiday Inn Runcorn!

How to prepare for a job interview at Holiday Inn Runcorn

Know Your Menu

Before heading into your interview at Holiday Inn Runcorn, brush up on your knowledge of the menu items they offer. Being able to discuss their signature dishes or even suggest a popular pairing shows your passion and readiness to dive into the culinary world!

Demonstrate Your Customer Service Skills

In hospitality, customer service is key. Be prepared to share examples of how you've handled challenging customers or gone the extra mile to ensure someone has a great experience, even if it's from a school project or family gatherings. They want to see your attitude!

Show Enthusiasm for Learning

As an apprentice, your eagerness to learn can be your biggest asset. Talk about your motivations for choosing the hospitality sector, and express your excitement to learn the ropes from experienced professionals at Holiday Inn Runcorn. They’ll appreciate your fresh perspective and ambition!

Brush Up on Basic Food Safety

Knowledge of food hygiene and safety standards is super important in the hospitality industry. Familiarise yourself with basic food safety principles to discuss during your interview. Show that you understand why this knowledge matters, especially in a bustling environment like Holiday Inn Runcorn!