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- Tasks: Welcome guests, assist with queries, and manage communications for a seamless experience.
- Company: Join the vibrant team at Holiday Inn Oxford, where hospitality shines.
- Benefits: Enjoy employee discounts and access to global hotel benefits.
- Why this job: Be the first impression that creates memorable guest experiences.
- Qualifications: Passion for hospitality and excellent communication skills.
- Other info: Thrive in a dynamic environment where your contributions are valued.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about hospitality and providing exceptional guest experiences? We're looking for an enthusiastic and welcoming individual to join our team as a Hotel Receptionist.
What You'll Do:
- Welcome with Warmth: Be the first point of contact for guests, providing a warm and friendly welcome and ensuring a seamless check-in process.
- Assist with Care: Help guests throughout their stay with any queries or requests, making their experience memorable.
- Handle Communications: Manage incoming calls, make reservations, and provide guests with information about the hotel and local area.
Why Join Us:
- Be the First Impression: Play a crucial role in creating lasting impressions and exceptional guest experiences.
- Dynamic Environment: Thrive in a supportive setting where your contributions are valued.
If you have a passion for hospitality and the desire to deliver exceptional guest experiences, we would love to hear from you. Apply now and be the welcoming face of our hotel.
Benefits:
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio.
Receptionist in Oxford employer: Holiday Inn Oxford
Contact Detail:
Holiday Inn Oxford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Oxford
✨Tip Number 1
Make sure to research the hotel and its values before your interview. Knowing about the Holiday Inn Oxford and what they stand for will help you connect with the team and show your genuine interest in providing exceptional guest experiences.
✨Tip Number 2
Practice your warm welcome! As a receptionist, you'll be the first point of contact for guests. Role-play with a friend or family member to nail that friendly greeting and seamless check-in process.
✨Tip Number 3
Prepare to discuss how you handle guest queries and requests. Think of examples from past experiences where you went above and beyond to assist someone, as this will highlight your passion for hospitality.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our dynamic environment at Holiday Inn Oxford.
We think you need these skills to ace Receptionist in Oxford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for hospitality shine through. Share any experiences you've had that highlight your love for providing exceptional guest experiences, as this is what we value most at StudySmarter.
Be Welcoming and Friendly: Since you'll be the first point of contact for guests, make sure your written tone reflects warmth and friendliness. Use a conversational style that makes us feel like we already know you, just like you'd greet a guest at the hotel.
Highlight Relevant Skills: Don’t forget to mention any skills that relate to the role, such as handling communications or managing reservations. We want to see how your background aligns with what we’re looking for, so be specific!
Apply Through Our Website: Finally, make sure to apply through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. We can’t wait to hear from you!
How to prepare for a job interview at Holiday Inn Oxford
✨Research the Hotel
Before your interview, take some time to explore the Holiday Inn Oxford online. Familiarise yourself with their services, amenities, and any recent news. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Practice Your Warm Welcome
As a receptionist, your first impression is key. Practice greeting someone warmly and confidently. Think about how you would welcome a guest and be ready to demonstrate that friendly attitude during the interview.
✨Prepare for Common Questions
Anticipate questions related to customer service and problem-solving. Be ready to share examples of how you've handled difficult situations or gone above and beyond for a guest in the past. This will showcase your ability to assist with care.
✨Show Your Communication Skills
Since you'll be managing calls and providing information, highlight your communication skills. During the interview, speak clearly and confidently, and don’t hesitate to ask for clarification if you don’t understand a question. This shows you're proactive and engaged.
