Guest Experience Host – Hotel Front Desk in Oxford
Guest Experience Host – Hotel Front Desk

Guest Experience Host – Hotel Front Desk in Oxford

Oxford Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our hotel, welcoming guests and assisting with their needs.
  • Company: Join a well-known hotel chain in the heart of Oxford.
  • Benefits: Enjoy employee discounts, free meals on duty, and a vibrant work environment.
  • Why this job: Make a difference in guests' experiences while working in a dynamic hospitality team.
  • Qualifications: Strong communication skills and tech-savvy multitaskers are welcome!
  • Other info: Great opportunity to grow in the thriving hospitality industry.

The predicted salary is between 24000 - 36000 £ per year.

A well-known hotel chain in Oxford is seeking a Receptionist to provide exceptional guest experiences. You will be the first point of contact, ensuring a warm welcome and assisting guests with various requests.

The ideal candidate has strong communication skills, can multitask effectively, and is comfortable with technology.

Join a dynamic team within the thriving hospitality industry, with many benefits including employee discounts and free meals on duty.

Guest Experience Host – Hotel Front Desk in Oxford employer: Holiday Inn Oxford

Join a renowned hotel chain in Oxford, where we prioritise exceptional guest experiences and foster a vibrant work culture. As a Guest Experience Host, you'll enjoy numerous benefits such as employee discounts, free meals on duty, and ample opportunities for personal and professional growth within the thriving hospitality industry. Be part of a dynamic team that values your contributions and supports your development in a welcoming environment.
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Contact Detail:

Holiday Inn Oxford Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Host – Hotel Front Desk in Oxford

Tip Number 1

Make sure to research the hotel chain before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in providing exceptional guest experiences.

Tip Number 2

Practice your communication skills! Since you'll be the first point of contact for guests, being able to articulate your thoughts clearly and warmly is key. Try role-playing common scenarios with a friend to boost your confidence.

Tip Number 3

Show off your multitasking abilities during the interview. Think of examples from past experiences where you successfully juggled multiple tasks at once, especially in a fast-paced environment like hospitality.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.

We think you need these skills to ace Guest Experience Host – Hotel Front Desk in Oxford

Communication Skills
Multitasking
Customer Service
Technology Proficiency
Problem-Solving Skills
Interpersonal Skills
Attention to Detail
Time Management

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see how you can bring warmth and friendliness to our guests. Don’t be afraid to share a bit about yourself and why you’re passionate about hospitality.

Highlight Relevant Experience: Make sure to showcase any previous experience in customer service or hospitality. We love seeing how you've made guests feel welcome in the past, so include specific examples that demonstrate your skills and adaptability.

Tailor Your Application: Take a moment to tailor your application to the role of Guest Experience Host. Mention how your communication skills and tech-savviness will help us create exceptional experiences for our guests. A personalised touch goes a long way!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Holiday Inn Oxford

Know the Hotel Inside Out

Before your interview, do some research on the hotel chain. Familiarise yourself with their values, services, and any recent news. This will not only show your enthusiasm but also help you tailor your answers to align with their mission.

Showcase Your Communication Skills

As a Guest Experience Host, strong communication is key. Prepare examples of how you've effectively communicated in past roles. Think about situations where you resolved guest issues or worked as part of a team to enhance customer satisfaction.

Demonstrate Multitasking Abilities

In the hospitality industry, multitasking is essential. Be ready to discuss times when you've successfully juggled multiple tasks. You might even want to practice answering questions while managing a mock scenario to showcase your ability to stay calm under pressure.

Embrace Technology

Since the role involves using technology, brush up on any relevant software or systems commonly used in hotel management. If you have experience with booking systems or customer relationship management tools, be sure to highlight that during your interview.

Guest Experience Host – Hotel Front Desk in Oxford
Holiday Inn Oxford
Location: Oxford

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