Leisure Club Assistant

Leisure Club Assistant

Norwich Part-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support health and fitness initiatives, ensuring the club is in top condition.
  • Company: Join a vibrant hotel team dedicated to promoting healthy living in Norwich.
  • Benefits: Enjoy discounts at major retailers, free access to leisure clubs, and 50% off food.
  • Why this job: Perfect for those passionate about fitness and looking to grow in a supportive environment.
  • Qualifications: Experience in leisure or fitness is a plus; relevant qualifications are desirable but not essential.
  • Other info: A quick chat with our team will help you learn more about this exciting opportunity.

The predicted salary is between 20000 - 30000 £ per year.

The Role

Our Leisure Club Assistants support in providing a successful Health & Fitness offering to members and guests, promoting and supporting behavioural change in achieving fitness goals and the benefits of healthy living.The role reports directly to the Leisure Club Manager and is part of a team based from our hotel on Ipswich Road, Norwich,

Leisure Club Assistant responsibilities include:

  • Ensuring the club is always presented in the appropriate condition ensuring the correct daily, weekly and monthly checks are being completed.
  • Achieving new member sales , renewals and net membership growth metrics.
  • Supporting the Club Management Team in relation to local marketing initiatives to drive New Member Sales, Membership Headcount and the Clubs position in the community.
  • Always demonstrating a pro-active approach to Health & Safety and support the Club Management Team relating to the Sustainable Safety Group (SSG) audit.
  • Undertaking cash handling duties and submitting to hotel finance.
  • Other businesses may call this role Leisure Centre Assistant, Sports Centre Assistant, Wellness Club Assistant, Fitness Assistant.

    Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at

    Benefits

    Our rewards package includes:

    – Annual Conference Event and Awards

    – Apprenticeships

    – Robust career development opportunities and support for personal growth

    – Attractive discounts across many major retailers, restaurants, and events

    – Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!

    – 50% off food and beverage while you stay in our hotels

    – 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

    – FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

    What you’ll bring to the team

    This role is perfect for someone who is looking to demonstrate their skills and develop their career – someone who has some experience in the leisure/fitness/spa wellness industry, but this is not essential.

    The ideal candidate would have one or more of the following qualifications:

  • Pool Water Safety Qualification of Pool Responder
  • First Aid at Work Qualification
  • CIMSPA fitness professional qualification of Level 2 or above
  • Health & Fitness / Leisure Industry Qualification of Level 3 or above
  • Next steps

    A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager / Leisure Club Manager.

    Leisure Club Assistant employer: Holiday Inn Norwich

    Join our dynamic team at Kew Green Hotels, where we prioritise employee growth and well-being. As a Leisure Club Assistant in Norwich, you'll enjoy robust career development opportunities, attractive discounts across major retailers, and complimentary access to our leisure facilities, all within a supportive work culture that values health and fitness. With a focus on community engagement and personal development, this role offers a meaningful way to contribute to our members' wellness journeys while enjoying a fulfilling career.
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    Contact Detail:

    Holiday Inn Norwich Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Leisure Club Assistant

    ✨Tip Number 1

    Familiarise yourself with the latest trends in health and fitness. Being knowledgeable about current fitness programmes and wellness initiatives can help you stand out during your chat with the team.

    ✨Tip Number 2

    Show your enthusiasm for promoting healthy living. Think of specific examples where you've encouraged others to achieve their fitness goals, as this will demonstrate your passion for the role.

    ✨Tip Number 3

    Prepare to discuss how you would contribute to local marketing initiatives. Having ideas ready on how to attract new members can showcase your proactive approach and understanding of the community.

    ✨Tip Number 4

    Highlight any relevant qualifications or experience you have, even if they are not directly related to leisure or fitness. This can include customer service skills or teamwork experiences that align with the role's responsibilities.

    We think you need these skills to ace Leisure Club Assistant

    Customer Service Skills
    Sales Skills
    Health & Safety Awareness
    Cash Handling Skills
    Communication Skills
    Teamwork
    Proactive Approach
    Marketing Knowledge
    Fitness Knowledge
    First Aid Certification
    Pool Water Safety Qualification
    Organisational Skills
    Problem-Solving Skills
    Attention to Detail

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Leisure Club Assistant position. Tailor your application to highlight relevant experiences and skills that align with these requirements.

    Highlight Relevant Experience: If you have experience in the leisure, fitness, or wellness industry, make sure to emphasise this in your CV and cover letter. Include specific examples of how you've contributed to member satisfaction or achieved sales targets in previous roles.

    Showcase Your Qualifications: Mention any relevant qualifications such as Pool Water Safety, First Aid at Work, or CIMSPA certifications. If you don’t have these yet, express your willingness to obtain them and how they relate to your commitment to health and safety.

    Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Discuss why you want to work as a Leisure Club Assistant and how you can contribute to the team’s success in promoting health and fitness.

    How to prepare for a job interview at Holiday Inn Norwich

    ✨Know the Role Inside Out

    Make sure you understand the responsibilities of a Leisure Club Assistant. Familiarise yourself with the key tasks such as member sales, health and safety protocols, and local marketing initiatives. This will help you demonstrate your knowledge and enthusiasm during the interview.

    ✨Showcase Your Customer Service Skills

    As a Leisure Club Assistant, you'll be interacting with members and guests regularly. Prepare examples of how you've provided excellent customer service in the past, and be ready to discuss how you would handle various situations that may arise in a leisure club environment.

    ✨Highlight Relevant Qualifications

    If you have any qualifications related to health and fitness, such as First Aid or CIMSPA certifications, make sure to mention them. Even if you don't have extensive experience, showing that you're qualified can set you apart from other candidates.

    ✨Prepare Questions for the Interviewers

    Think of insightful questions to ask the Leisure Club Manager or Business Excellence Manager. This shows your interest in the role and helps you gauge if the club's values align with yours. Questions about team dynamics or growth opportunities can be particularly effective.

    Leisure Club Assistant
    Holiday Inn Norwich
    Location: Norwich
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