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- Tasks: Enhance guest experience overnight by welcoming guests and providing food and drink service.
- Company: Join the friendly team at Holiday Inn Norwich North.
- Benefits: Enjoy hotel discounts and career development opportunities.
- Other info: Fixed-term position until June 30, 2026, with a rewarding work environment.
- Why this job: Make a difference in guests' nights while building your career.
- Qualifications: Customer service experience and strong communication skills are a must.
The predicted salary is between 20000 - 25000 £ per year.
Holiday Inn Norwich North is looking for a friendly Nights Guest Service Assistant to enhance guest experience overnight. You will ensure smooth operations while maintaining high service standards.
Key duties include:
- Welcoming guests
- Providing food and drink service
- Supporting night audit processes
Ideal candidates have previous customer service experience, strong communication skills, and a passion for helping others. This is a fixed-term position ending on June 30, 2026. Join us for a rewarding career with perks like hotel discounts and career development opportunities.
Night Guest Service Associate - 24/7 Hotel Support in Norwich employer: Holiday Inn Norwich North
Contact Detail:
Holiday Inn Norwich North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Guest Service Associate - 24/7 Hotel Support in Norwich
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A friendly chat can lead to opportunities you wouldn't find on job boards.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from the hotel or attend an event, be ready to share why you're the perfect fit for the Night Guest Service Associate role. Keep it casual but confident!
✨Tip Number 3
Show up at the hotel! If you're nearby, pop in and ask about any openings. It shows initiative and gives you a chance to make a great first impression. Plus, you can ask questions about the team and culture.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It makes it easier for us to spot your enthusiasm and skills.
We think you need these skills to ace Night Guest Service Associate - 24/7 Hotel Support in Norwich
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly nature shine through! We want to see your personality and how you connect with guests, so don’t be afraid to be yourself.
Highlight Relevant Experience: Make sure to mention any previous customer service roles you've had. We love seeing how your past experiences can enhance our guest experience at Holiday Inn Norwich North.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: For the best chance of joining our team, apply directly through our website. It’s the easiest way for us to review your application and get in touch!
How to prepare for a job interview at Holiday Inn Norwich North
✨Know the Hotel Inside Out
Before your interview, make sure you research Holiday Inn Norwich North thoroughly. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since this role is all about enhancing guest experience, prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you went above and beyond to help someone, as this will resonate well with the interviewers.
✨Practice Your Communication Skills
Strong communication is key for a Night Guest Service Associate. Practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable discussing your skills and how they relate to the job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or career development opportunities at Holiday Inn. This shows that you’re not just interested in the job, but also in how you can grow within the company.