Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional guest service across reception and food service areas.
- Company: Leading hotel brand in Norwich with a focus on guest experience.
- Benefits: Discounts, free leisure access, and apprenticeship opportunities.
- Why this job: Kickstart your career in hospitality with comprehensive training and growth potential.
- Qualifications: Strong communication skills and a proactive attitude towards service.
- Other info: Entry-level position with excellent career development opportunities.
The predicted salary is between 22000 - 30000 £ per year.
A leading hotel brand in Norwich is seeking a Guest Service Assistant to provide excellent service across various hotel areas including reception and food service. Ideal candidates will possess strong communication skills and a proactive attitude towards guest service.
This entry-level position offers comprehensive training and opportunities for career development within the hospitality industry, making it a great launchpad for your career.
Benefits include discounts, free access to leisure facilities, and apprenticeship programs.
Hospitality Guest Experience Specialist | Growth & Perks in Norwich employer: Holiday Inn Norwich City
Contact Detail:
Holiday Inn Norwich City Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Guest Experience Specialist | Growth & Perks in Norwich
✨Tip Number 1
Make sure to research the hotel brand before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their guest experience.
✨Tip Number 2
Practice your communication skills! Since this role is all about guest service, being able to articulate your thoughts clearly and confidently will set you apart. Try role-playing common scenarios with a friend or family member.
✨Tip Number 3
Show off your proactive attitude during the interview. Share examples of times when you went above and beyond to help someone, whether in a previous job or even in your personal life. This will demonstrate that you’re ready to provide excellent service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Hospitality Guest Experience Specialist | Growth & Perks in Norwich
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about providing excellent service and creating memorable experiences for guests.
Highlight Your Communication Skills: Strong communication is key in this role. Make sure to showcase any relevant experience or skills that demonstrate your ability to connect with guests and work well in a team. We love seeing candidates who can engage effectively!
Be Proactive in Your Approach: We’re looking for individuals who take initiative. In your application, mention any instances where you’ve gone above and beyond to help others or improve a situation. This proactive attitude is exactly what we value at StudySmarter.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Holiday Inn Norwich City
✨Know the Brand
Before your interview, do some research on the hotel brand. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Guest Service Assistant, strong communication is key. Prepare examples from your past experiences where you successfully handled guest inquiries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate a Proactive Attitude
Employers love candidates who take initiative. Think of times when you went above and beyond to ensure a great experience for someone else. Share these stories to highlight your proactive approach to guest service, which is crucial in the hospitality sector.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programs, career development opportunities, or how the hotel measures guest satisfaction. This shows that you’re not just interested in the job, but also in growing with the company.
