Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Oversee events and weddings, ensuring a seamless experience for guests.
- Company: Join a vibrant hotel team in Milton Keynes with a focus on excellence.
- Benefits: Enjoy discounts, career growth, and free access to leisure facilities.
- Why this job: Make memorable moments for couples and guests while developing your leadership skills.
- Qualifications: Strong leadership and service-oriented attitude required.
- Other info: Flexible working environment with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
The role involves overseeing the administration of all conference, events and wedding bookings at the hotel. The role reports directly to the Business Excellence Manager and is part of a team based from our attractive hotel in Milton Keynes M1, Jct.14 (MK16 0JA).
The duties include:
- Conducting appointments for show rounds, wedding showcases and external wedding fairs.
- Facilitating all final details for Weddings and Events and being the point of contact at the hotel for all Brides and Grooms.
- Assisting the Food and Beverage GSM's with the day-to-day running of the weddings, being the host on the day from set up to food service.
- Ensuring all requirements for our brides are booked, i.e. discos, decorations etc.
- Being the direct hotel contact between the hotel and events team at the hub.
Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team.
Benefits include:
- Annual Conference Event and Awards
- Robust career development opportunities and support for personal growth
- Attractive discounts across many major retailers, restaurants, and events
- Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide
- 50% off food and beverage while you stay in our hotels
- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice
- FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)
To be a great fit for this role, you should possess strong leadership skills, a service-oriented attitude that exceeds expectations and a passion for enhancing the guest experience. If you are someone who thrives on creating a positive impact and is dedicated to fostering a culture of service excellence, we encourage you to apply.
A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet the Business Excellence Manager.
Guest Services Manager in Newport Pagnell employer: Holiday Inn Milton Keynes East
Contact Detail:
Holiday Inn Milton Keynes East Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Manager in Newport Pagnell
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how your skills align with their needs. Practise common interview questions and be ready to showcase your passion for enhancing guest experiences.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Guest Services Manager in Newport Pagnell
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Guest Services Manager role. Highlight your relevant experience in event management and customer service, showing us why you're the perfect fit for our team.
Show Your Passion: We love candidates who are genuinely excited about enhancing the guest experience. Share any personal stories or experiences that demonstrate your passion for service excellence and how you’ve made a positive impact in previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to see your key achievements and skills at a glance. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Holiday Inn Milton Keynes East
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Guest Services Manager. Familiarise yourself with the specifics of overseeing events and weddings, as well as the importance of being the main point of contact for brides and grooms.
✨Showcase Your Leadership Skills
During the interview, be ready to share examples of how you've successfully led teams or managed events in the past. Highlight your service-oriented attitude and how you've gone above and beyond to enhance guest experiences.
✨Prepare Questions for Them
Think of insightful questions to ask about the hotel’s approach to guest services and event management. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. It reflects your understanding of the hospitality industry and your commitment to the role.
