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- Tasks: Lead event sales, manage inquiries, and ensure successful event delivery.
- Company: Join the top-rated Holiday Inn Manchester City Centre, a vibrant 4-star hotel.
- Benefits: Enjoy discounts, gym access, meals, and personalized development plans.
- Why this job: Be part of a dynamic team in a fast-paced environment with growth opportunities.
- Qualifications: Previous hotel sales experience and strong communication skills are essential.
- Other info: Located near Piccadilly Station, with 12 event rooms and a great reputation.
The predicted salary is between 28800 - 43200 £ per year.
Responsibilities:
As a Conference and Events Executive, your responsibilities will include:
- Handling conference and events sales enquiries in a timely and professional manner, following established procedures and the hotel's selling strategy.
- Taking a pro active lead in all Event enquiries, including Weddings.
- Ensuring effective communication in providing detailed information for all bookings to the operations team to ensure successful event delivery.
- Conducting thorough show rounds of the hotel for potential and existing clients.
- Managing event lead portals with a prompt and pro active approach.
- Participating in hotel sales activity including sales calls, client entertaining and supporting with hosting FAM trips.
- Maximizing revenue opportunities and supporting further sales activities within the hotel, finding innovative ways to increase sales opportunities through proactive selling and upselling opportunities.
- Identifying and collecting sales leads, as well as growing and developing existing customer relationships through regular contact.
Experience:
To be successful in this role, you should have:
- Previous experience in a hotel sales or meetings and events role.
- Knowledge of the Manchester market.
- Demonstrated success in a fast-paced sales environment.
- Strong communication and customer service skills.
- Excellent decision-making ability and a high degree of integrity.
What's in it for you? We offer a range of benefits, including:
- Discounts across retail, restaurants, and events.
- Complimentary onsite gym access & online streaming portal.
- Worldwide Family and Friends discounts in hotels across the IHG portfolio.
- Meals and a relaxing staff area.
- Opportunities for progression with a personalised development plan.
- Upselling and recognition incentives.
- Statutory holiday compliance.
Performance Measures:
Your success in this role will be measured by:
- Achieving budget targets.
- Meeting internal audit standards.
- Maintaining a response time average under 2 hours.
- Achieving 85% and above in all BDRC qualifying calls/emails.
- Achieving a minimum score of 8 NPS on Venue Verdict responses.
Is this role right for you? Whether you are a future star with big aspirations or an established high performer with a proven track record, we invite individuals with experience in the hotel/travel/MICE sector to apply. If you believe you have what it takes to contribute to our success, we'd love to hear from you!
The Holiday Inn Manchester City Centre is a 4 star 298 bedroomed Hotel located in the City Centre, less than a 5 minute walk from Piccadilly Railway Station, with 12 event rooms that cater up to 150 people, along with two canal side terraces for outside events. Consistently ranked in the top six on Tripadvisor and named number one Holiday Inn in the UK for three years running.
AMRT1_UKCT
MICE & Groups Sales Executive employer: Holiday Inn Manchester City Centre
Contact Detail:
Holiday Inn Manchester City Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MICE & Groups Sales Executive
✨Tip Number 1
Familiarize yourself with the Manchester market and its key players. Understanding local competitors and potential clients will give you an edge in conversations and help you tailor your approach to meet their needs.
✨Tip Number 2
Network actively within the MICE sector. Attend industry events, join relevant groups on social media, and connect with professionals in the field. Building relationships can lead to valuable referrals and insights into upcoming opportunities.
✨Tip Number 3
Practice your communication skills, especially in a sales context. Role-play scenarios where you handle inquiries or conduct show rounds. Being articulate and confident will impress potential clients and demonstrate your capability.
✨Tip Number 4
Stay updated on the latest trends in event management and hospitality. Knowledge of innovative selling techniques and upselling strategies can set you apart from other candidates and show your commitment to maximizing revenue.
We think you need these skills to ace MICE & Groups Sales Executive
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the MICE & Groups Sales Executive position. Understand the key responsibilities and required skills, especially focusing on sales experience in the hotel or MICE sector.
Tailor Your CV: Customize your CV to highlight relevant experience in hotel sales or events management. Emphasize your communication skills, decision-making abilities, and any specific achievements in previous roles that align with the responsibilities outlined.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention your knowledge of the Manchester market and how you can contribute to maximizing revenue opportunities for the hotel.
Highlight Customer Relationship Skills: In your application, emphasize your ability to build and maintain customer relationships. Provide examples of how you've successfully managed client interactions and contributed to sales growth in past positions.
How to prepare for a job interview at Holiday Inn Manchester City Centre
✨Know the Manchester Market
Familiarize yourself with the local market trends and competitors in Manchester. This knowledge will help you demonstrate your understanding of the area during the interview and show how you can leverage this information to maximize sales opportunities.
✨Showcase Your Sales Experience
Prepare specific examples from your previous roles that highlight your success in hotel sales or events management. Be ready to discuss how you achieved budget targets and maintained high customer satisfaction scores.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you ensure effective communication with both clients and the operations team.
✨Be Proactive and Innovative
Think of creative ways to approach upselling and proactive selling. During the interview, share your ideas on how you would identify and collect sales leads, as well as how you would maintain relationships with existing customers.
