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- Tasks: Oversee meetings and events, ensuring everything runs smoothly and guests have unforgettable experiences.
- Company: Join a forward-thinking company that values creativity and change in the hospitality industry.
- Benefits: Enjoy flexible working options and opportunities for personal growth and development.
- Why this job: Be part of a dynamic team where your ideas can enhance guest experiences and make a real impact.
- Qualifications: Experience in Meetings & Events supervision or F&B is preferred, but not essential.
- Other info: A passion for juggling tasks and details is a must!
The predicted salary is between 28800 - 43200 £ per year.
As a Meetings & Events Supervisor, you will be key in ensuring our day-to-day meetings, functions, banquets and events run smoothly.
Responsibilities:
- Supporting in managing departments, ensuring smooth-running of each meeting and event.
- Leading the provision of an outstanding meeting and event management service.
- Coaching, mentoring and leading your M&E team with a trusting approach - ensuring their commitment to delivering outstanding and bespoke service.
- Getting to know your customers and using your relationships to offer suggestions to enhance their experiences, making them unforgettable.
- Working closely with the Meeting & Events Manager who will encourage you to love change and find your own unique ways to further enhance your guest experience.
- Juggling each event, customer and guest whilst not missing any details.
Is this role right for me?
- You will already be established in Meetings & Events supervision, with an F&B background where you have looked after the MICE area.
- You are seeking your next challenge within a forward-thinking, change-loving company.
- Experience working in a hotel would be great, but this isn’t essential.
Meeting & Events Operations Supervisor employer: Holiday Inn Manchester City Centre
Contact Detail:
Holiday Inn Manchester City Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting & Events Operations Supervisor
✨Tip Number 1
Network with professionals in the Meetings & Events industry. Attend local events or join online forums to connect with others who can provide insights and potentially refer you to opportunities at StudySmarter.
✨Tip Number 2
Showcase your leadership skills by volunteering for roles that require team management or event coordination. This will demonstrate your ability to coach and mentor a team, which is crucial for the Meetings & Events Operations Supervisor role.
✨Tip Number 3
Familiarise yourself with the latest trends in event management and customer service. Being knowledgeable about innovative practices can set you apart and show us that you're ready to enhance guest experiences.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed multiple events simultaneously. Highlighting your organisational skills and attention to detail will resonate well with us during the interview process.
We think you need these skills to ace Meeting & Events Operations Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing meetings and events. Include specific examples of how you've successfully led teams and enhanced customer experiences in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the Meetings & Events industry. Mention your ability to juggle multiple tasks and your approach to coaching and mentoring team members, as these are key aspects of the role.
Showcase Relevant Experience: When detailing your work history, focus on your achievements in the MICE area. Use metrics where possible to demonstrate your impact, such as improved customer satisfaction scores or successful event outcomes.
Demonstrate Your Customer Focus: Highlight your ability to build relationships with clients and how you’ve used those relationships to enhance their experiences. This will show that you understand the importance of customer service in the role.
How to prepare for a job interview at Holiday Inn Manchester City Centre
✨Showcase Your Experience
Be prepared to discuss your previous roles in meetings and events management. Highlight specific examples where you successfully managed events, dealt with challenges, or improved customer experiences.
✨Demonstrate Leadership Skills
Since the role involves coaching and mentoring a team, share instances where you've led a team effectively. Talk about your approach to building trust and commitment among team members.
✨Know the Company Culture
Research the company’s values and culture. Be ready to explain how your personal values align with theirs, especially regarding change and innovation in guest experiences.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios where you might need to juggle multiple events or handle difficult customers, showcasing your ability to remain calm under pressure.
