At a Glance
- Tasks: Deliver exceptional service at meetings and events while ensuring guest satisfaction.
- Company: Join a vibrant team at Roby1844, a canalside terrace with a focus on hospitality.
- Benefits: Enjoy discounts, free meals, gym access, and international travel opportunities.
- Other info: Flexible hours and a provided uniform for your convenience.
- Why this job: Be part of a dynamic environment where you can grow and make lasting connections.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
What you’ll be doing as a Meetings and Events Operations Assistant:
- Ensuring that all guests experience an outstanding level of service throughout their meeting and social event.
- Ensuring that every guest experiences a safe visit, exceeding all expectations surrounding cleanliness.
- Engage, build and develop relationships with guests, assessing their needs and flexing style and approach appropriately.
- Looking after our guests on a daily basis to assist them in their needs to run a smooth meeting or event.
- Serving during banquets and functions, serving behind the bar.
- Setting up meeting rooms and preparing them ready for our guests' arrival.
- Responding promptly to guest complaints and finding ways to turnaround any negative feedback.
- Looking for ways to deliver continuous improvements to the guest experience.
- Working as a part of our Roby1844 team, a canalside terrace, opening soon, serving food and drink to our guests.
The benefits:
- Discounts across retail, restaurants, events etc (because we know life isn’t just about work).
- Use of onsite gym.
- International Travel at Employee Rate for other branded hotels within our brand family.
- Meals for free on shift.
- Progression Room to grow, with opportunities across the UK and internationally.
- Uniform provided.
- Flexible hours.
Meetings & Events Operation Assistant in Manchester employer: Holiday Inn Manchester City Centre
At Holiday Inn Manchester City Centre, we pride ourselves on fostering a vibrant work culture that values creativity and collaboration in the kitchen. As a Demi Chef de Partie, you'll benefit from ongoing training and development opportunities while working in a dynamic environment that encourages culinary innovation. Located in the heart of Manchester, our hotel offers a unique chance to grow your career in a bustling city, surrounded by a supportive team dedicated to delivering exceptional dining experiences.
Contact Details:
Holiday Inn Manchester City Centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Meetings & Events Operation Assistant in Manchester
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Holiday Inn Manchester City Centre and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Meetings & Events Operation Assistant in Manchester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Holiday Inn Manchester City Centre that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Holiday Inn Manchester City Centre.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Holiday Inn Manchester City Centre get a sense of who you are beyond your experience!
How to prepare for a job interview at Holiday Inn Manchester City Centre
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Holiday Inn Manchester City Centre and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
