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- Tasks: Keep our hotel sparkling clean and create a welcoming atmosphere for guests.
- Company: Join the vibrant team at Holiday Inn London - Sutton.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Why this job: Make a real difference in guests' experiences and grow your skills.
- Qualifications: Previous housekeeping experience and a passion for customer service.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Join Our Sparkling Team as a Housekeeping Hero! Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you will be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.
What You Will Do:
- Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
- Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
- Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top-notch condition.
- Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.
Why You Will Love It:
- Be a Part of Something Special: Join a team that values your hard work and dedication.
- Make a Difference: Your efforts will directly impact our guests' experiences, making their stay memorable.
- Grow with Us: Opportunities for personal and professional development in a supportive environment.
Ready to make our hotel sparkle? Apply now and become a Housekeeping Hero!
Benefits:
- Employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate:
- Has previous experience in a similar role and understands the importance of attention to detail in housekeeping.
- Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas.
- Is a team player who is reliable, punctual and able to work collaboratively with others.
- Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame.
- Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment.
- Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel.
- Has a positive attitude and a willingness to learn and develop new skills.
- Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals.
- Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
The Holiday Inn London - Sutton Hotel is centrally located in the heart of Sutton, just a short walk from Sutton train station and close to the town centre’s shops and restaurants. With fast trains to London Victoria taking just half an hour from nearby Sutton station, the hotel is perfect for exploring all that London has to offer. Both Gatwick (LGW) and Heathrow (LHR) airports are under a 45-minute drive away, and on-site parking is available. The hotel’s Academy boasts eight versatile and naturally lit event spaces, ideal for everything from board meetings to receptions for up to 180 guests. Business travellers will appreciate the proximity to several corporate headquarters and the availability of a Business Centre with printing facilities. For those seeking a day out, horse racing at Epsom Downs is just a short drive away, while Chessington World of Adventures, Hampton Court Palace and Maze, and Centre Court tennis at Wimbledon can all be reached within 30 minutes by car.
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Housekeeping Team Member - Full Time in Sutton employer: Holiday Inn London - Sutton
Contact Detail:
Holiday Inn London - Sutton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member - Full Time in Sutton
✨Tip Number 1
Get to know the hotel before your interview! Check out their virtual tour and familiarise yourself with the layout and facilities. This will help you feel more confident and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think about how you can exceed guest expectations and be ready to share examples of how you've done this in the past. Remember, they want someone who takes pride in delivering exceptional service.
✨Tip Number 3
Show off your attention to detail! During the interview, mention specific instances where your keen eye for cleanliness made a difference. This is key for a Housekeeping Team Member, so let them know you’re all about those spotless spaces.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our sparkling team at Holiday Inn London - Sutton!
We think you need these skills to ace Housekeeping Team Member - Full Time in Sutton
Some tips for your application 🫡
Show Your Sparkle: When writing your application, let your personality shine through! We want to see your passion for housekeeping and how you can make our hotel sparkle. Share any relevant experience that highlights your attention to detail and customer service skills.
Tailor Your Application: Make sure to tailor your application to the role of Housekeeping Team Member. Use keywords from the job description, like 'attention to detail' and 'exceptional service', to show us you understand what we're looking for. This will help your application stand out!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team. Avoid fluff and focus on your key strengths and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our hotel and what we stand for.
How to prepare for a job interview at Holiday Inn London - Sutton
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Housekeeping Team Member. Familiarise yourself with the tasks mentioned in the job description, like maintaining cleanliness and exceeding guest expectations. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Attention to Detail
During the interview, highlight your previous experience in housekeeping or similar roles. Share specific examples where your attention to detail made a difference, such as spotting stains or ensuring all areas were spotless. This will show that you take pride in your work and understand the importance of cleanliness.
✨Emphasise Teamwork
Being a team player is crucial in this role. Be prepared to discuss how you've collaborated with others in past jobs. Mention any experiences where you helped a colleague or worked together to solve a problem, as this will demonstrate your reliability and ability to work well within a team.
✨Prepare Questions
At the end of the interview, have a few questions ready to ask about the hotel and the team. This shows your genuine interest in the position and helps you assess if it's the right fit for you. You might ask about training opportunities or how the team celebrates successes together.
