Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver outstanding customer service and ensure guest satisfaction during night shifts.
- Company: Join a vibrant hotel team that values fun and hard work.
- Benefits: Enjoy discounts, free meals, gym membership, and international travel opportunities.
- Other info: Flexible hours with plenty of room for growth and progression.
- Why this job: Perfect for night owls who thrive in a calm atmosphere and love helping others.
- Qualifications: Great customer service skills and a passion for making guests smile.
The predicted salary is between 20000 - 25000 £ per year.
We know there are those out there that have trouble waking up in the mornings. If this sounds like you, maybe it’s time to change your working hours? Alternatively, you’ll already be an established night-owl who is seeking a new challenge. Not only do you love the calmer atmosphere that a night-shift brings, but because you are always striving for outstanding, you love the space in which it offers you to be able to make sure those smaller details are given the focus they deserve.
What you’ll be doing as a Night Porter:
- Constantly finding innovative ways to put a smile on your customer’s face – whatever the hour!
- Ensuring that every guest experiences a safe visit, exceeding all expectations surrounding cleanliness.
- Living and breathing outstanding service, instilling trust in your fellow team mates to commit to an outstanding guest experience.
- Driving sales opportunities and maximising revenue and occupancy levels.
What’ll make you a great fit for this Night Porter role:
- Incredible customer service abilities and confidence to anticipate and deliver on guests' needs.
- You’ll need to be a night owl!
- You’ll enjoy using tech – we have lots of it to make your life easier and our guests' experience more seamless.
- You’ll love people – and as a result, have great interpersonal and communication skills.
- You’ll be incredibly attentive with guests.
- Flexible and able to remain focused on results under pressure and to challenging deadlines.
- Self-motivated and confident.
- Hard-working but FUN!
The benefits:
- Discounts across retail, restaurants, events etc.
- Family and Friends discounts in hotels across the IHG Hotels.
- Leisure Club / Gym free membership.
- International Travel at Employee Rate for other branded hotels within our brand family.
- Parking on site for free.
- Meals for free on shift.
- Progression opportunities across the UK and internationally.
- Uniform provided.
- Flexible attitude and working hours.
Night Porter in Shepperton employer: Holiday Inn London-Shepperton
Contact Detail:
Holiday Inn London-Shepperton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Shepperton
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances about the Night Porter role. You never know who might have a lead or insider info that could help us land that job!
✨Tip Number 2
Practice makes perfect! Before any interviews, do a mock run with a mate. Get comfortable talking about your customer service skills and how you can bring a smile to guests' faces at night.
✨Tip Number 3
Show off your tech skills! Since we love using tech to enhance guest experiences, be ready to chat about any relevant experience you have with technology during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team and ready to embrace the night shift challenge!
We think you need these skills to ace Night Porter in Shepperton
Some tips for your application 🫡
Show Your Night Owl Side: Make sure to highlight your love for the night shift in your application. We want to see that you thrive in a calmer atmosphere and can handle the unique challenges that come with working at night.
Customer Service is Key: Emphasise your incredible customer service skills! Share examples of how you've gone above and beyond for guests in the past. We’re all about putting smiles on faces, so let us know how you do it!
Attention to Detail Matters: Since we love the details, make sure to mention any experiences where your attention to detail made a difference. Whether it's cleanliness or guest interactions, we want to know how you ensure everything is just right.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to get your application and for you to show us why you’d be a great fit for the Night Porter role. We can’t wait to hear from you!
How to prepare for a job interview at Holiday Inn London-Shepperton
✨Show Your Night Owl Side
Make sure to highlight your love for working at night during the interview. Share any past experiences that showcase your ability to thrive in a quieter atmosphere and how you can turn those late hours into an opportunity for outstanding service.
✨Customer Service is Key
Prepare examples of how you've gone above and beyond for customers in previous roles. Think about specific situations where you anticipated guests' needs or resolved issues, as this will demonstrate your incredible customer service abilities.
✨Tech Savvy? Prove It!
Since the role involves using technology to enhance guest experiences, be ready to discuss any relevant tech skills you have. Whether it's booking systems or communication tools, showing your comfort with tech will give you an edge.
✨Attention to Detail Matters
Bring up instances where your attention to detail made a difference in your work. Whether it was ensuring cleanliness or creating a welcoming environment, showcasing your meticulous nature will resonate well with the interviewers.