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- Tasks: Lead a dynamic team to deliver exceptional guest experiences across various hotel services.
- Company: A top UK hotel known for its commitment to hospitality excellence.
- Benefits: Enjoy discounted global hotel stays, leisure club access, and comprehensive training.
- Why this job: Join a passionate team and grow your career towards management roles in hospitality.
- Qualifications: Senior guest service experience and strong leadership skills required.
- Other info: Great opportunities for personal and professional development in a vibrant environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading hotel in the UK is searching for a motivated Guest Service Manager to lead a multiskilled team across Front Office, Food & Beverage, and Meetings & Events. The ideal candidate has senior guest service experience, strong leadership abilities, and a passion for driving excellent guest experiences.
This role provides comprehensive training and development opportunities, helping you to progress towards an Operations or Hotel Manager role. Competitive perks include discounted global hotel stays and leisure club access.
Guest Service Leader — Multi‐Area Hospitality Excellence in Oadby employer: Holiday Inn Leicester - Wigston
Contact Detail:
Holiday Inn Leicester - Wigston Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Service Leader — Multi‐Area Hospitality Excellence in Oadby
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at hotels you admire. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest service shine through. Share stories that highlight your leadership skills and how you've created memorable experiences for guests.
✨Tip Number 3
Research the hotel! Before any interview, dive into what makes the hotel unique. Knowing their values and recent achievements will help you tailor your answers and show you're genuinely interested.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're keen on joining our team directly!
We think you need these skills to ace Guest Service Leader — Multi‐Area Hospitality Excellence in Oadby
Some tips for your application 🫡
Show Your Passion for Guest Service: When writing your application, let your enthusiasm for guest service shine through. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in your previous roles.
Highlight Leadership Skills: As a Guest Service Leader, strong leadership is key. Make sure to showcase your experience in leading teams, resolving conflicts, and motivating others. We want to see how you can inspire a multiskilled team to deliver excellence.
Tailor Your Application: Don’t just send the same application everywhere! Tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. This shows us that you’re genuinely interested in this role at our hotel.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at Holiday Inn Leicester - Wigston
✨Know the Company Inside Out
Before your interview, make sure you research the hotel thoroughly. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Guest Service Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Guest Experience
Since this role is all about driving excellent guest experiences, be ready to discuss how you've enhanced guest satisfaction in previous roles. Share specific strategies you've implemented and the positive outcomes that followed. This will highlight your passion for guest service.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the training and development opportunities they offer, or ask how they measure success in guest service. This shows you're proactive and genuinely interested in growing within the company.
