Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional service to guests during overnight hours and ensure their comfort.
- Company: A leading hotel in the UK with a focus on guest experience.
- Benefits: Discounted hotel stays and access to leisure facilities.
- Why this job: Join a passionate team dedicated to delivering outstanding guest experiences.
- Qualifications: Experience in customer service and ability to work independently.
- Other info: Perfect for night owls looking for a rewarding role.
The predicted salary is between 24000 - 36000 £ per year.
A leading hotel in the UK is looking for a Nights Guest Service Assistant to provide exceptional service to guests during overnight hours.
- Key responsibilities include welcoming late arrivals, preparing food and drinks, and ensuring safety compliance.
- The ideal candidate should have experience in customer service and the ability to work independently.
This role offers benefits such as discounted hotel stays and access to leisure facilities. If you are passionate about delivering outstanding guest experiences, apply early to join our team.
Nights Guest Experience Specialist employer: Holiday Inn Leicester - Wigston
Contact Detail:
Holiday Inn Leicester - Wigston Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Guest Experience Specialist
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can make all the difference when you're aiming for that Nights Guest Experience Specialist role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and safety compliance. We suggest role-playing with a friend to get comfortable with your responses and showcase your passion for delivering outstanding guest experiences.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your enthusiasm for the role shine through. Remember, they’re looking for someone who can create a welcoming atmosphere for late arrivals, so be warm and engaging.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team and contributing to exceptional guest experiences.
We think you need these skills to ace Nights Guest Experience Specialist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for guest experiences shine through. We want to see that you genuinely care about providing exceptional service, so share any relevant experiences that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the Nights Guest Experience Specialist role. Highlight your customer service experience and any skills that align with the responsibilities mentioned in the job description. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it gives you a chance to explore more about our hotel and what we stand for.
How to prepare for a job interview at Holiday Inn Leicester - Wigston
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Nights Guest Experience Specialist. Familiarise yourself with the tasks like welcoming late arrivals and preparing food and drinks. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this position revolves around providing exceptional service, be ready to share specific examples from your past experiences. Think about times when you went above and beyond for a guest or resolved a difficult situation. This will highlight your ability to deliver outstanding guest experiences.
✨Prepare for Safety Compliance Questions
Safety is crucial in the hospitality industry, especially during overnight hours. Brush up on safety protocols relevant to hotels and be prepared to discuss how you would ensure compliance. This shows that you take guest safety seriously and are proactive in your approach.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical night shift looks like. This not only shows your interest in the role but also helps you determine if it’s the right fit for you.
