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- Tasks: Ensure guests feel welcome and deliver excellent service across hotel functions.
- Company: Prominent UK hotel with a focus on guest experience.
- Benefits: Career development opportunities and various employee perks.
- Why this job: Join a dynamic team and make a positive impact on guest experiences.
- Qualifications: Friendly, motivated individuals with strong communication skills.
- Other info: Entry-level role with comprehensive training and growth potential.
The predicted salary is between 30000 - 42000 £ per year.
A prominent hotel in the UK is seeking a Guest Service Assistant who will play a vital role in ensuring guests feel welcome and cared for. This entry-level role provides training across various hotel functions, from reception to food and beverage.
Key responsibilities include:
- Delivering excellent service
- Supporting check-ins
- Maintaining cleanliness
Ideal candidates will be friendly, motivated, and possess strong communication skills. Opportunities for career development and various employee benefits are also offered.
Hospitality Guest Experience Specialist | Growth & Perks employer: Holiday Inn Leicester - Wigston
Contact Detail:
Holiday Inn Leicester - Wigston Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Guest Experience Specialist | Growth & Perks
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your people skills! Since this role is all about guest experience, try role-playing common scenarios with a friend. This will help you feel more confident when interacting with guests during interviews.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure to express your passion for hospitality and helping others. A positive attitude can really set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your interest in the role.
We think you need these skills to ace Hospitality Guest Experience Specialist | Growth & Perks
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and motivated personality shine through! We want to see how you can make guests feel welcome and cared for, so don’t be afraid to share a bit about yourself.
Tailor Your Application: Make sure to customise your application to highlight your strong communication skills and any relevant experience. We love seeing how you can connect with our guests, so mention any past roles where you’ve delivered excellent service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to showcase your skills and experiences effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in hospitality. We can’t wait to hear from you!
How to prepare for a job interview at Holiday Inn Leicester - Wigston
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel. Familiarise yourself with its services, values, and any recent news. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your People Skills
As a Guest Service Assistant, communication is key. Prepare examples of how you've successfully interacted with customers or resolved conflicts in the past. This will demonstrate your ability to create a welcoming atmosphere for guests.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the hospitality industry. A polished appearance reflects your professionalism and respect for the role you're applying for.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the hotel's culture, training opportunities, or career progression. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
