At a Glance
- Tasks: Lead a vibrant hotel team and ensure exceptional guest experiences.
- Company: Join Kew Green Hotels, a top UK hotel management company.
- Benefits: Enjoy career development, discounts, and free access to leisure facilities.
- Other info: Inclusive workplace with opportunities for personal growth.
- Why this job: Shape the future of a beautiful hotel in Clifton Village.
- Qualifications: Strong leadership skills and a passion for people development.
The predicted salary is between 35000 - 40000 £ per year.
We are looking for a creative, visionary leader to shape the next chapter at this 94 bedroom hotel in the picturesque location of Clifton Village. With a bustling F&B and banqueting operation and busy leisure club, this is the ideal property for an established hotel manager to level‑up, enjoying a multi‑faceted role that offers real opportunity for personal growth. This is a role for a highly visible leader who enjoys leading from the front, building links with the local community and creating a culture where people feel supported, trained and inspired to deliver their best every day. With a solid understanding of hotel operations, you will support your team to deliver outstanding experiences at every stage of the guest journey. Creative thinking, commercial drive and a genuine commitment to developing, supporting and inspiring your team will serve you well as you lead this fantastic property. This role reports to the Regional General Manager.
About the role
You are responsible for overseeing the smooth running of day‑to‑day operations while driving the hotel’s commercial performance and long‑term success. Guiding and nurturing your team, you ensure all revenue, guest satisfaction and brand targets are met.
- Managing budgets and controlling expenditure
- Recruiting, training and managing hotel employees
- Developing the team of committed HODs, preparing them for their next step, while ensuring a succession plan is in place for each role
- Ensuring compliance with health, safety and licensing laws, as well as maintaining property and amenities
- Continuously improving business operations through standard procedures, maximising revenue and monitoring employee performance
- Identifying opportunities to grow revenue, strengthen the hotel’s local reputation and maximise the potential of every department
Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.
About You
You are an expert in hotel operations, but what you’re best at is people. You take pride in building strong teams, developing future leaders and creating an environment where people feel confident, supported and motivated to succeed. Whether you’re nurturing a nervous new start or developing a future star, you always know how to get the best from your team. You instinctively know when it’s time to step back and empower or when you must lead decisively, and you never shy away from a tough conversation. Providing clear direction to your HODs, you create a culture of ownership, where everyone is committed to achieve together.
An ideal candidate for this role should possess the following attributes:
- Strong Leadership: You motivate and inspire your team, fostering a positive work environment by leading from the front.
- Exceptional Communication: With excellent verbal and written communication skills, you are equally comfortable interacting with guests, employees and stakeholders.
- Financial Acumen: A solid understanding of budget management and the ability to drive revenue while controlling costs.
- Operational Expertise: A strong understanding of Front Office, F&B, Banqueting and Leisure Club operations.
- Solution Driven: In all situations, your main goal is to provide a quick, clear and effective solution.
- Customer Centric: Dedication to ensuring exceptional guest satisfaction and experience.
- Innovative and Detail Oriented: Proactive in seeking opportunities to improve service delivery and maximise revenue, with a keen eye for detail in overseeing property maintenance, health and safety and compliance.
- Team Builder: You enjoy recruiting, developing and empowering people, creating a confident team culture where individuals grow and the whole hotel succeeds.
The successful applicant will be offered a role subject to eligible Right to Work and a Disclosure and Barring Service (DBS) check. This role also requires the successful candidate to hold (or be willing to obtain) a personal licence and act as the Designated Premises Supervisor (DPS). The company will cover the cost, and your consent will be required before appointment.
Benefits
Our rewards package includes:
- Career development through fully funded apprenticeships and our internal development programme.
- Discounts on hotel stays and a variety of major retailers, restaurants and days out.
- Free use of our gyms, pools, and leisure facilities.
- 24/7 access to wellbeing, financial, and legal support.
Next Steps
A member of our recruitment team will be in touch to book a 15‑minute chat with shortlisted candidates so we can get to know you better. If successful at this stage, you will then be invited to meet the Regional General Manager to discuss the role in greater detail. Final interviews will be conducted by the Director of Operations and Director of People. We review applications as they come in, so apply early to avoid missing out. We may close the role once we’ve found the right person.
At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at recruitment@kewgreenhotels.com – we’re here to support you.
Who are Kew Green Hotels?
Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands. We’re a people‑driven business that’s passionate about performance, guest experience, and creating hotels and teams that make us proud. Learn more about who we are and what drives us at www.kewgreenhotels.com.
Hotel Manager in Brighouse employer: Holiday Inn Leeds-Brighouse
Kew Green Hotels is an exceptional employer, offering a vibrant work culture where creativity and leadership thrive in the picturesque setting of Clifton Village. With a strong focus on employee development through fully funded apprenticeships and internal programmes, team members are empowered to grow their careers while enjoying benefits like discounts on hotel stays and access to leisure facilities. Join us to be part of a supportive community that values your contributions and inspires you to deliver outstanding guest experiences every day.
Contact Details:
Holiday Inn Leeds-Brighouse Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Manager in Brighouse
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
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Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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✨Reach Out Directly to Holiday Inn Leeds-Brighouse
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We think you need these skills to ace Hotel Manager in Brighouse
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Holiday Inn Leeds-Brighouse and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Holiday Inn Leeds-Brighouse
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
