At a Glance
- Tasks: Lead a dynamic team to create unforgettable guest experiences across various hotel services.
- Company: Join Kew Green Hotels, known for its commitment to exceptional hospitality.
- Benefits: Enjoy competitive pay, career development opportunities, and a vibrant work environment.
- Other info: Be part of a supportive team focused on excellence and guest satisfaction.
- Why this job: Make a real difference in guests' stays while honing your leadership skills.
- Qualifications: Proven experience in guest service roles and strong leadership abilities required.
The predicted salary is between 31500 - 38500 £ per year.
Kew Green Hotels is seeking a Guest Service Manager to lead a multiskilled team across Front Office, F&B and Meetings & Events.
You will report to the Hotel Manager and drive outstanding guest experiences while training across all front-facing areas.
Experience in senior guest service roles and strong leadership are essential.
You will coach staff, manage KPIs, and collaborate with departments to ensure smooth operations and guest satisfaction.
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Guest Service Leader: Multiskilled Ops & Guest Experience in Brighouse employer: Holiday Inn Leeds-Brighouse
Kew Green Hotels is an exceptional employer that prioritises both guest satisfaction and team development, making it a fantastic place to work in the vibrant Clifton Village. With a strong focus on mentorship and community engagement, employees are encouraged to grow their skills while contributing to a positive work culture. The company offers competitive benefits and a supportive environment that values innovation and excellence in hospitality.
Contact Details:
Holiday Inn Leeds-Brighouse Recruitment Team
