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For Companies At a Glance
- Tasks: Support health and fitness goals for members and guests at our Leisure Club.
- Company: Join Kew Green Hotels, a rapidly expanding global company with diverse hotel chains.
- Benefits: Enjoy discounts, career development, and free access to our Leisure Clubs!
- Other info: We value inclusivity and support adjustments during the recruitment process.
- Why this job: Be part of a vibrant team promoting healthy living in a fun environment.
- Qualifications: Experience in leisure/fitness is a plus; qualifications like First Aid are beneficial.
The predicted salary is between 20000 - 28000 £ per year.
The role
Our Leisure Club Assistants support in providing a successful Health & Fitness offering to members and guests, promoting and supporting behavioural change in achieving fitness goals and the benefits of healthy living. The role reports directly to the Leisure Club Manager and is part of a team based from the Leisure Club in our attractive hotel.
Other businesses may call this role Leisure Centre Assistant, Sports Centre Assistant, Wellness Club Assistant, Fitness Assistant.
Responsibilities
- Ensuring the club is always presented in the appropriate condition, completing the correct daily, weekly and monthly checks.
- Achieving new member sales, renewals and net membership growth metrics.
- Supporting the Club Management Team with local marketing initiatives to drive new member sales, membership headcount and the club’s position in the community.
- Demonstrating a pro‑active approach to Health & Safety and supporting the Club Management Team regarding the Sustainable Safety Group audit.
- Undertaking cash handling duties and submitting to hotel finance.
What you’ll bring to the team
This role is perfect for someone looking to demonstrate their skills and develop their career – someone who has experience in the leisure/fitness/spa wellness industry, but this is not essential.
Qualifications
- Pool Water Safety Qualification (Pool Responder)
- First Aid at Work Qualification
- CIMSPA fitness professional qualification Level 2 or above
- Health & Fitness / Leisure Industry Qualification Level 3 or above
At Kew Green Hotels, we encourage applications from individuals of all backgrounds and abilities. We aim to create an inclusive workplace for everyone. Should you require any reasonable adjustments throughout the recruitment process, please complete the relevant application questions or contact recruitment@kewgreenhotels.com if you have any questions. We are committed to supporting any adjustments you may need.
Benefits
- Discounted hotel stays worldwide, with food and beverage discounts.
- Attractive discounts across many major retailers, restaurants, and events.
- Free and unlimited access to our Leisure Clubs (gym, pool, steam rooms).
- Personal and career development.
- 24/7 access to the Employee Assistance programme, offering mental health and wellbeing support, financial and legal advice.
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Leisure Club Assistant employer: Holiday Inn Lancaster
Contact Detail:
Holiday Inn Lancaster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Club Assistant
✨Tip Number 1
Familiarise yourself with the specific health and fitness offerings at the Holiday Inn Lancaster. Understanding their unique services and how they engage with members will help you demonstrate your enthusiasm and knowledge during your chat with the team.
✨Tip Number 2
Showcase your passion for health and fitness by engaging in local community events or initiatives related to wellness. This not only builds your network but also highlights your commitment to promoting healthy living, which is a key aspect of the Leisure Club Assistant role.
✨Tip Number 3
Prepare to discuss any relevant experience you have in customer service or sales, as achieving new member sales is part of the role. Think of examples where you've successfully engaged customers or contributed to sales growth in previous positions.
✨Tip Number 4
Research the qualifications mentioned in the job description, such as First Aid or Pool Water Safety. If you have any of these certifications, be ready to discuss how they can benefit the team and enhance the safety and experience of club members.
We think you need these skills to ace Leisure Club Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Leisure Club Assistant position. Tailor your application to highlight relevant experiences and skills.
Highlight Relevant Experience: If you have experience in the leisure, fitness, or wellness industry, make sure to emphasise this in your CV and cover letter. Include specific examples of how you've contributed to member satisfaction or achieved sales targets.
Showcase Your Qualifications: Mention any relevant qualifications such as Pool Water Safety, First Aid at Work, or CIMSPA certifications. If you don’t have these yet, express your willingness to obtain them and how they relate to the role.
Personalise Your Application: Address your application to the Leisure Club Manager if possible, and include a brief note about why you are interested in working at Kew Green Hotels. This shows initiative and genuine interest in the company.
How to prepare for a job interview at Holiday Inn Lancaster
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Leisure Club Assistant. Familiarise yourself with the key tasks such as member sales, health and safety protocols, and local marketing initiatives. This will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your Customer Service Skills
As a Leisure Club Assistant, you'll be interacting with members and guests regularly. Prepare examples of how you've provided excellent customer service in the past, and be ready to discuss how you would handle various situations to ensure a positive experience for everyone.
✨Highlight Relevant Qualifications
If you have any qualifications related to health and fitness, such as First Aid or Pool Water Safety, make sure to mention them during the interview. Even if you don't have formal qualifications, discussing any relevant experience in the leisure or fitness industry can set you apart.
✨Demonstrate a Proactive Approach
The role requires a proactive attitude towards health and safety. Be prepared to discuss how you would contribute to maintaining a safe environment and support the Club Management Team in audits and checks. Showing that you take initiative will impress your interviewers.