Kew Green Hotels is seeking a confident Guest Service Manager (Nights) for Holiday Inn Lancaster to lead the overnight operation with a calm, safety-conscious approach and a strong guest-focus. You will guide the night team and ensure seamless service from dusk till dawn, maintaining brand standards and a welcoming atmosphere for guests.
You'll work closely with the Hotel Manager, manage Night Audit activities, and drive guest satisfaction while upholding health, safety and cost-control
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Night Guest Services Manager: Calm Leadership in Lancaster employer: Holiday Inn Lancaster
At Kew Green Hotels, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture that prioritises employee wellbeing and growth. As a Leisure Club Assistant, you'll enjoy career development opportunities through fully funded apprenticeships, alongside perks like discounts on hotel stays and free access to our leisure facilities. Join us in creating memorable experiences for our members while working in a supportive environment that values your contributions.
