At a Glance
- Tasks: Lead a dynamic team to deliver exceptional guest service across various departments.
- Company: Join the vibrant Holiday Inn Lancaster, known for its welcoming atmosphere.
- Benefits: Enjoy career development, hotel stay discounts, and access to leisure facilities.
- Other info: A fulfilling career awaits in a supportive and engaging environment.
- Why this job: Make a real difference in guest experiences while advancing your career.
- Qualifications: Experience in a senior guest service role and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Holiday Inn Lancaster is seeking a Guest Service Manager to inspire and lead a multiskilled team across Front Office, Food & Beverage, and Meetings & Events. You’ll ensure service excellence and manage guest interactions efficiently. Your experience in a senior guest service role will help drive performance against KPIs while maintaining operational standards.
Our rewards package includes career development opportunities, hotel stay discounts, and access to leisure facilities. Join us for a fulfilling career!
Cross-Department Guest Service Leader - Path to Operations in Lancaster employer: Holiday Inn Lancaster
At Holiday Inn Lancaster, we pride ourselves on being an exceptional employer that values our team members and fosters a supportive work culture. With a focus on career development, competitive rewards, and unique benefits like hotel stay discounts and access to leisure facilities, we empower our employees to thrive in their roles while delivering outstanding guest experiences. Join us in a vibrant environment where your contributions are recognised and rewarded, paving the way for a fulfilling career in hospitality.
