Guest Experience Specialist – Front Desk & F&B

Guest Experience Specialist – Front Desk & F&B

Full-Time 24750 - 30250 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Welcome guests and support reception, restaurant, bar, and events for a memorable experience.
  • Company: Kew Green Hotels, known for its friendly and welcoming atmosphere.
  • Benefits: Enjoy discounts, wellbeing support, and career development opportunities.
  • Other info: Receive training across all guest-facing areas for personal growth.
  • Why this job: Join a dynamic team and create unforgettable experiences for guests.
  • Qualifications: No experience needed; just bring a proactive, guest-focused attitude.

The predicted salary is between 24750 - 30250 Β£ per year.

Kew Green Hotels is seeking a friendly Guest Service Assistant to welcome guests and support reception, restaurant, bar, and events.

You’ll receive training across all guest-facing areas and play a key role in delivering a memorable experience.

Experience isn’t essential; a proactive, guest-focused attitude and good communication help you thrive in a team.

Enjoy discounts, wellbeing support, and career development opportunities within the group.

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Guest Experience Specialist – Front Desk & F&B employer: Holiday Inn Lancaster

Kew Green Hotels is an excellent employer that prioritises a supportive and inclusive work culture, where every team member is valued for their contributions. With comprehensive training across various guest-facing areas, employees have ample opportunities for personal and professional growth, alongside attractive benefits such as discounts and wellbeing support. Located in a vibrant area, working here means being part of a dynamic team dedicated to creating memorable experiences for guests.

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Contact Details:

Holiday Inn Lancaster Recruitment Team

We think you need these skills to ace Guest Experience Specialist – Front Desk & F&B

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork
Adaptability
Customer Service