At a Glance
- Tasks: Coordinate maintenance tasks, manage stock, and liaise with suppliers to ensure smooth operations.
- Company: Join a vibrant hotel team focused on guest satisfaction and efficient maintenance.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Dynamic work environment with plenty of opportunities to learn and grow.
- Why this job: Be the backbone of our maintenance team and make a real difference in guest experiences.
- Qualifications: Strong organisational skills and a knack for communication are essential.
The predicted salary is between 25000 - 30000 £ per year.
Duties and responsibilities include:
- Monitoring daily the Opera list and keeping a record of outstanding and completed tasks.
- Issuing jobs to the Duty Engineers and updating records on completion times.
- Being responsible, along with the Chief & Assistant Chief Engineers, for stock control and ordering of materials.
- Liaising with external suppliers and contractors regarding the purchasing of consumable items.
- Monitoring and checking stocks daily and completing a purchase order request form for the GM to sign.
- Answering the office phone, taking messages, and dealing with all related hotel enquiries for maintenance requests.
- Issuing and checking all daily worksheets from staff and ensuring they are completed before staff leave at 16.30.
- Printing off new worksheets and ensuring that all forms and timesheets are readily available.
- Being responsible for the departmental wage sheet and ensuring the log is completed daily and handed in on time, including any overtime payment forms.
- Keeping the office paperwork up to date, including all orders, delivery notes, statutory forms, etc.
- Ensuring that all departmental and mandatory records and paperwork are kept up to date and filed correctly.
- Monitoring all daily contractors and agency staff and being responsible for completing their timesheets.
- Issuing permits to work for various contractors and ensuring they are signed by the Chief Engineer and filed for future inspection.
- Completing all monthly rotas for engineering staff one month in advance.
- Completing and monitoring a departmental holiday planner and Planned Maintenance chart and updating as necessary.
- Checking daily the BMS system and reporting any faults to the Duty Engineers.
- Assisting the Chief Engineer with departmental staff training and ensuring that all training records are up to date and filed for inspection.
- Familiarising with technical terms and material names to liaise with relevant suppliers.
- Building up a database of nominated suppliers and frequently checking prices to ensure the hotel is getting the best value for money.
- Liaising with Housekeeping, Front Office, Departmental Heads, and Duty Managers daily to ensure jobs are prioritised and completed on time.
Costs and Efficiency:
- Minimising wastage at all opportunities.
- Being responsible for stock control as required by the Chief Engineer.
- Following the purchasing policy of the Hotel and using only nominated suppliers.
- Actively promoting an energy-efficient culture throughout the department.
Customer Relations:
- Responding to guest comments positively and passing feedback to the Chief Engineer.
- Using the guest’s name when entering a bedroom.
- Projecting a positive image of the Hotel at all times through manner and appearance.
- Suggesting ways of improving the Hotel and its facilities based on feedback from Guests.
- Assisting new members of staff with their role and conducting on-the-job training as required.
Maintenance Office Coordinator in London employer: Holiday Inn Kensington High Street
As a Maintenance Office Coordinator at our esteemed hotel, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer competitive benefits, a collaborative culture, and the opportunity to engage with various departments, ensuring your contributions are valued and recognised. Located in a vibrant area, our hotel provides a unique chance to be part of a team dedicated to excellence in hospitality while fostering a commitment to sustainability and efficiency.
Contact Details:
Holiday Inn Kensington High Street Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Office Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their goals. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Maintenance Office Coordinator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that matches the duties listed in the job description. We want to see how your skills align with what we need, so don’t be shy about showcasing your past roles!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Maintenance Office Coordinator role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this position.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. Make it easy for us to see your qualifications!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Holiday Inn Kensington High Street
✨Know Your Stuff
Familiarise yourself with the technical terms and materials relevant to the role. This will not only help you communicate effectively during the interview but also show that you're proactive and ready to hit the ground running.
✨Show Your Organisational Skills
Be prepared to discuss how you manage tasks and keep records up to date. Bring examples of how you've successfully handled stock control or scheduling in the past, as this is a key part of the Maintenance Office Coordinator role.
✨Demonstrate Teamwork
Highlight your experience in liaising with different departments and external suppliers. Share specific instances where your collaboration led to improved efficiency or resolved issues, as teamwork is crucial for this position.
✨Customer Service Mindset
Prepare to talk about how you handle guest feedback and maintain a positive image for the hotel. Think of examples where you've turned a negative situation into a positive one, showcasing your commitment to customer relations.
