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- Tasks: Keep our hotel sparkling clean and assist guests with a smile.
- Company: Join a leading hotel brand that values True Hospitality.
- Benefits: Enjoy meals on duty, 20 days holiday, and staff discounts at IHG hotels.
- Other info: Great opportunities for training and career growth in a supportive environment.
- Why this job: Be part of a team that makes every guest's stay memorable.
- Qualifications: No prior experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
Operations: To carry out all areas of cleaning in a safe and hygienic manner. To ensure adequate levels of cleaning materials are maintained and stored correctly. Ensure the correct cleaning products are used for the right surfaces. To maintain good timekeeping. Whilst working in guest areas, maintain a professional manner, by not discussing personal matters and keeping noise down to a minimum. If asked directions by guests, guide them to the location, rather than pointing.
Health and Safety: Report any dysfunctional equipment to the Head chef or the Duty Manager. Report accidents or injuries to Head chef or the Duty Manager. Maintain equipment in safe and sanitary conditions. Adhere to Hotel Emergency/ Safety manual. Smoking is not allowed in premises.
Personal Appearance: Uniform is provided and to be kept clean and fresh for every shift. Long hair to be tied back.
Cleaning Duties: Kitchen surrounding, staff restaurant and smoking area. Floor to be brushed/vacuumed and mopped including skirting boards. Locker room should be clean and dust free. All metals to be polished i.e. taps/door handles/light switches. Bins to be emptied, cleaned and waste discarded to designated outside area. Light fittings to be gently dusted. Doors and windows cleaned and are smear free. All areas to be scrubbed and disinfected with appropriate products and kept fresh. To adhere to all the requirements under the Food Hygiene Regulations. To adhere to any reasonable request.
Benefits: Meals on duty. Staff uniform. Company pension contribution after you passing your probation period. Recommend a friend fee. 20 days holiday plus 8 bank holidays. Dry cleaning of your uniform (if applicable). Training fund assistance of NVQs. Awards and Recognition Programme. Seasonal annual parties. Staff rate with IHG hotels globally. We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels.
Porter in City of Westminster employer: Holiday Inn Kensington High Street
Contact Detail:
Holiday Inn Kensington High Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter in City of Westminster
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the hotel and its values. This way, you can show how you fit into their vibe and demonstrate that you’re not just another candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially around cleaning duties and health and safety.
✨Tip Number 3
Dress to impress! Even though you’ll be in uniform, showing up looking sharp for your interview can make a great first impression. It shows you care about your appearance and professionalism.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Porter in City of Westminster
Some tips for your application 🫡
Show Your Attention to Detail: When applying for the Porter position, make sure to highlight your attention to detail. Mention any previous experience where you maintained cleanliness and hygiene, as this is key in our operations.
Keep It Professional: Remember, professionalism is crucial! Use a polite tone and avoid casual language in your application. We want to see that you can maintain a professional manner, just like you would in guest areas.
Be Clear About Your Availability: Timekeeping is important for us, so be clear about your availability in your application. Let us know when you can start and if you have any flexibility with shifts.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our team!
How to prepare for a job interview at Holiday Inn Kensington High Street
✨Know Your Cleaning Products
Familiarise yourself with different cleaning products and their appropriate uses. During the interview, you might be asked about how to handle specific surfaces or materials, so showing that you know which products to use can really impress.
✨Demonstrate Professionalism
Since maintaining a professional manner is key in this role, practice how you present yourself. Be polite, keep your voice down, and avoid discussing personal matters during the interview. This will show that you understand the importance of professionalism in guest areas.
✨Highlight Your Timekeeping Skills
Time management is crucial for a Porter. Be ready to discuss how you manage your time effectively in previous roles. You could even share examples of how you prioritised tasks to ensure everything was completed on schedule.
✨Understand Health and Safety Protocols
Brush up on health and safety regulations relevant to cleaning and maintenance. Be prepared to talk about how you would report issues or maintain equipment safely. This shows that you take safety seriously and are ready to adhere to the hotel's standards.