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For Companies At a Glance
- Tasks: Serve drinks, manage customer relations, and ensure a clean, efficient bar environment.
- Company: Join the vibrant team at Holiday Inn London Kensington, a leader in hospitality.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for growth in a fun atmosphere.
- Why this job: Perfect for social butterflies who love creating memorable experiences for guests.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Be part of a supportive team that values your input and fosters a positive work culture.
Responsibilities
- Sales and Revenue
- To always promote sales awareness throughout the Team.
- To ensure all revenue is captured through effective and efficient accounting methods within the department.
- To ensure all Team members are able to up-sell the hotel's products and services.
- To minimise wastage at all opportunities.
- Time and manpower are appropriately allocated to planned work routines optimising efficiency and productivity.
- To actively promote an energy efficient culture throughout the department.
- All departmental resources are monitored and controlled in line with departmental objectives.
- To ensure product knowledge on hotel products and services is up to date at all times.
- To respond in a pro-active manner to guest feedback for positive and negative comments.
- To feedback to the Manager in a constructive manner for service improvements.
- To ensure personal and Team presentation is always of the highest standards to project a professional image to customers.
- To support the Manager with a system of Quality Standards to ensure the Team is providing a consistent approach to customer service within the department.
- To always adhere to the requirements of the Data Protection Act.
- Computerised and manual storage systems are maintained in line with the Hotel procedures.
- To adhere to all the requirements under the Food Hygiene Regulations and Liquor Licensing Acts.
- To ensure all maintenance issues are reported according to the Hotel procedures.
- To adhere to all Health and Safety Requirements as required by the Holiday Inn London Kensington.
- To be responsible for the prompt and efficient delivery of refreshments and meals as required by the customer.
- To ensure the cleanliness of the department is maintained through the allocation of the duties and cleaning rosters.
- To be responsible for the setup, running and clearing of private functions as required.
- To allocate tasks within the shift to ensure all operational requirements are met.
- To maintain regular and effective communication within the Team by attending daily briefing sessions and departmental meetings as required.
- To identify training needs throughout the department communicating with the Manager to meet the training need.
- To provide coaching and on-the-job training as identified.
- To create an environment which promotes employee morale and encourages the Team to have high levels of productivity.
Bartender employer: Holiday Inn Kensington High Street
Contact Detail:
Holiday Inn Kensington High Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bartender
✨Tip Number 1
Familiarise yourself with the hotel’s products and services. Knowing the menu inside out will not only help you up-sell effectively but also impress your potential employers during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled guest feedback in the past. This will demonstrate your proactive approach to improving customer relations, which is key for a bartender role.
✨Tip Number 3
Highlight any experience you have with maintaining cleanliness and adhering to health and safety regulations. Being able to discuss your commitment to hygiene and safety standards will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your teamwork abilities. Since the role involves allocating tasks and maintaining communication within the team, sharing specific examples of how you've contributed to team morale and productivity will be beneficial.
We think you need these skills to ace Bartender
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a bartender as outlined in the job description. Highlight your relevant experience and skills that align with sales awareness, customer relations, and operational requirements.
Tailor Your CV: Customise your CV to reflect your bartending experience, focusing on your ability to promote sales, manage costs, and maintain high standards of customer service. Use specific examples from previous roles to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for bartending and customer service. Mention how you can contribute to the team’s efficiency and productivity, and express your commitment to maintaining high standards in line with the hotel's objectives.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Holiday Inn Kensington High Street
✨Showcase Your Sales Skills
Be prepared to discuss your experience with promoting sales and upselling products. Share specific examples of how you've successfully increased revenue in previous roles, as this is a key responsibility for the bartender position.
✨Demonstrate Product Knowledge
Familiarise yourself with the hotel’s offerings and services. During the interview, express your enthusiasm for learning about the products and how you can effectively communicate this knowledge to guests.
✨Emphasise Teamwork and Communication
Highlight your ability to work well within a team and maintain effective communication. Discuss any past experiences where you’ve contributed to a positive team environment or helped resolve conflicts.
✨Understand Health and Safety Regulations
Make sure you are aware of the relevant health and safety regulations, including food hygiene and liquor licensing. Being knowledgeable about these areas will show your commitment to maintaining a safe and compliant workplace.
