At a Glance
- Tasks: Create clean, welcoming spaces for guests and support the housekeeping team.
- Company: Join Cairn Group, a leading UK hospitality company with over 60 years of experience.
- Benefits: Enjoy real-time pay access, discounts, bonuses, and career development opportunities.
- Other info: Access 24/7 support and enjoy year-round incentives and awards for your hard work.
- Why this job: Be part of a friendly team and make a real impact on guest experiences.
- Qualifications: Experience in housekeeping or similar roles, strong communication, and time management skills.
The predicted salary is between 20000 - 25000 £ per year.
Hospitality Starts Here – Build Your Future with Cairn Group
Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn is a place where you can build a career you’re proud of.
About the Role:
As a Room Attendant at Cairn Group, you’ll be a vital part of the guest experience—creating clean, comfortable, and welcoming spaces for work, rest, or play. Working independently and as part of the wider housekeeping team, you’ll take pride in preparing our rooms and public areas to the highest standard, ensuring guests feel valued and at home. From changing bed linen and cleaning bathrooms to replenishing amenities and restocking mini-bars, you’ll bring care and consistency to every task, supporting deep cleans and special projects as needed. You’ll plan your day with care, manage your supplies effectively, and be ready to lend a hand when team support is needed elsewhere—always keeping quality, efficiency, and hospitality front of mind.
About You:
- A Hospitality Hero – You help create relaxing, spotless rooms that feel like a true escape for every guest.
- A Service Superstar – You take pride in every detail, creating a consistent and polished experience.
- A Team Player – You work independently and support your colleagues with flexibility and respect.
- Cool Under Pressure – You manage your time well and adapt to changes in your daily routine.
- A Polished Professional – You bring a courteous, reliable presence to every interaction.
- Proactive & Organised – You prepare ahead, minimise waste, and report issues promptly.
- Experienced & Reliable – You’ve worked in housekeeping or a similar role and have strong communication and time management skills.
About Us:
Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties. At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
Benefits:
- Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well-earned boost to your pay check.
- Get Paid in Real-Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips—all in real-time.
- Stay, Relax and Recharge: Enjoy discounted stays across all our venues. Treat yourself or bring your friends and family along for a well-earned break.
- Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants.
- Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs.
- Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinema trips and fun days out.
- Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals.
- Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.
- Recommend a Friend: Bring great people into the team and earn a bonus when they join!
- 24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
- Pension Scheme: Plan for your future with our pension plan, designed to help you build long-term security.
- Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
- Bereavement Leave: When life gets tough, we ensure you have the time and support you need to be with your loved ones.
Room Attendant employer: Holiday Inn Jesmond
Cairn Group is an exceptional employer in the hospitality sector, offering a vibrant and supportive work culture where every team member's contributions are valued. With a strong focus on employee development through various growth opportunities, competitive benefits like real-time pay access and generous discounts, and a commitment to excellence, Cairn Group ensures that you can build a rewarding career while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Holiday Inn Jesmond. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Holiday Inn Jesmond
Don't be shy about reaching out to Holiday Inn Jesmond directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Holiday Inn Jesmond and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Holiday Inn Jesmond
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
