At a Glance
- Tasks: Manage event sales, plan logistics, and ensure outstanding client experiences.
- Company: Join the renowned Holiday Inn brand in a vibrant hospitality environment.
- Benefits: Enjoy discounts, gym membership, international travel rates, and bonus incentives.
- Other info: Clear career progression opportunities within a respected global brand.
- Why this job: Be part of a dynamic team creating memorable events and building lasting client relationships.
- Qualifications: 4+ years in meetings and events sales with strong communication and organisational skills.
The predicted salary is between 30000 - 36000 £ per year.
Company Description
Holiday Inn Hotel London-Shepperton is a well-established hotel located on Felix Lane in Shepperton, United Kingdom. The property serves a diverse range of guests, including business travellers, event attendees, and leisure visitors. As part of the globally recognized Holiday Inn brand, the hotel focuses on comfortable accommodation, friendly service, and reliable facilities. Team members work in a professional hospitality environment that values guest satisfaction, operational efficiency, and collaborative work. The hotel offers opportunities to contribute to high-quality meetings and events while building a career within a respected international brand.
Your role as a Meetings Events Sales Office Manager will see you:
- Client Sales Focused: Handle enquiries, conduct show rounds, convert leads to bookings, build client relationships, meet sales targets and see every challenge through to a successful outcome.
- Event Planning Logistics: Create detailed event plans, function sheets, timetables; menus, and client needs bespoke for every meeting or event.
- Coordination: Liaise with internal teams who will trust you to utilise initiatives and support each other in delivering outstanding events for our clients who want to come back over and over again.
- On-Site Support: Meet your clients when they are in house, troubleshoot issues, and maintain high service standards as a team.
- Administration: Manage event database (OPERA), post charges for your events, process invoices, handle payments, and update records.
- Reporting: Prepare reports as requested, track budgets, and analyse performance to ensure we reach our targets across the ME segments.
- Organisation Time Management: Juggling multiple tasks and deadlines.
- Communication: Written and verbal skills for clients and teams.
- Customer Service: Problem-solving, professionalism, and a guest-focused approach.
- Attention to Detail: Ensuring all event elements are perfect.
- Sales Acumen: Driving revenue and business growth.
- Software Proficiency: Familiarity with event management systems OPERA, Outlook and Microsoft office.
Minimum 4 years meeting and events sales office experience.
What’s in it for me?
- Family and Friends discounts across IHG Hotels
- Complimentary Leisure Club / Gym membership
- International travel at employee rates across our brand family—globally, not just in the UK
- Free on-site parking
- Bonus incentives for achieving budgets
- Clear progression opportunities across the UK and internationally
Meeting and Events Sales Office Manager in Shepperton employer: Holiday Inn Hotel London-Shepperton
Holiday Inn Hotel London-Shepperton is an exceptional employer that fosters a collaborative and professional work environment, perfect for those passionate about hospitality and event management. With a focus on employee growth, the hotel offers clear progression opportunities within a globally recognised brand, alongside attractive benefits such as family and friends discounts, complimentary gym membership, and international travel at employee rates. Join a team that values guest satisfaction and operational excellence while enjoying the unique advantages of working in a well-established hotel in the picturesque Shepperton area.
Contact Details:
Holiday Inn Hotel London-Shepperton Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Meeting and Events Sales Office Manager in Shepperton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Holiday Inn Hotel London-Shepperton. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Holiday Inn Hotel London-Shepperton
Don't be shy about reaching out to Holiday Inn Hotel London-Shepperton directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Meeting and Events Sales Office Manager in Shepperton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Holiday Inn Hotel London-Shepperton and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Holiday Inn Hotel London-Shepperton
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
