At a Glance
- Tasks: Support health and fitness initiatives, ensuring a welcoming environment for members and guests.
- Company: Join Kew Green Hotels, a rapidly expanding global company with a diverse hotel portfolio.
- Benefits: Enjoy discounts, career development, free gym access, and mental health support.
- Other info: Inclusive workplace; adjustments available during the recruitment process.
- Why this job: Perfect for those passionate about fitness and wellness, with opportunities for personal growth.
- Qualifications: Experience in leisure or fitness is a plus; relevant qualifications are beneficial but not essential.
We’re looking for an enthusiastic and customer-focused Leisure Assistant to support the day-to-day running of our Leisure Club. You’ll be at the heart of the member experience, ensuring the club is clean, safe and engaging while delivering service that keeps members coming back.
Reporting to the Leisure Club Manager, you’ll play a key role in supporting both operational excellence and a positive, inclusive environment.
About the Role
You’ll support the delivery of a high-quality leisure experience, ensuring safety, service and standards are always maintained.
Key responsibilities include:
- Supporting the delivery of a positive and engaging Health & Leisure Club experience for members and guests.
- Conducting member inductions and fitness programmes to promote safe and effective use of facilities.
- Ensuring all areas of the club are clean, tidy and welcoming at all times.
- Completing daily and weekly safety checks in line with company standards.
- Monitoring use of facilities to ensure safe operation and adherence to club rules.
- Supporting membership growth through engagement, retention and local initiatives.
- Carrying out stock control and supporting retail or secondary revenue opportunities.
- Following all health, safety and hygiene procedures, including pool safety and emergency protocols.
About You
You’re energetic, approachable and passionate about delivering a great experience. You enjoy working with people and take pride in creating a safe and welcoming environment.
We’re looking for someone who brings:
- Experience in a customer-facing role, ideally within leisure, fitness or hospitality.
- Strong communication skills and confidence engaging with members and guests.
- A proactive, positive and can-do attitude.
- The ability to work effectively as part of a team.
- Good attention to detail, particularly around safety and cleanliness.
- Flexibility to work in a fast-paced environment.
- A genuine passion for health, fitness and guest wellbeing.
- Recognised Pool Responder and First Aid certificates are an advantage.
What’s in it for you
- Career development through fully funded apprenticeships and our internal development programme.
- Discounts on hotel stays and a variety of major retailers, restaurants and days out.
- Free use of our gyms, pools, and leisure facilities.
- 24/7 access to wellbeing, financial, and legal support.
Next steps
If you’re shortlisted, we’ll give you a quick call to learn more about you and answer your questions. Candidates who progress will then be invited to the hotel for an in-person interview.
We review applications as they come in, so apply early to avoid missing out. We may close the role once we’ve found the right person.
At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at recruitment@kewgreenhotels.com - we’re here to support you.
Leisure Club Assistant in East Kilbride employer: Holiday Inn Glasgow - East Kilbride
Kew Green Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee growth and well-being. With robust career development opportunities, generous discounts across major retailers and hotels, and free access to our Leisure Clubs, we ensure our team members feel valued and supported. Join us in a dynamic environment where your contributions directly impact the health and fitness journey of our members and guests.
Contact Detail:
Holiday Inn Glasgow - East Kilbride Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Club Assistant in East Kilbride
✨Tip Number 1
Familiarise yourself with the specific health and fitness offerings at Kew Green Hotels. Understanding their unique approach will help you engage in meaningful conversations during your interview and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Kew Green Hotels, especially those in leisure or fitness roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Stay updated on the latest trends in health and fitness, as well as any local initiatives that promote wellness. This knowledge can be a great conversation starter and show your commitment to supporting behavioural change in members and guests.
✨Tip Number 4
Prepare to discuss how you would contribute to local marketing initiatives aimed at driving new member sales. Think of creative ideas that align with the club's community position, as this will highlight your proactive approach and understanding of the role.
We think you need these skills to ace Leisure Club Assistant in East Kilbride
Some tips for your application 🫡
Understand the Role:Read through the job description carefully to understand the responsibilities and qualifications required for the Leisure Club Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience:If you have experience in the leisure, fitness, or wellness industry, make sure to emphasise this in your CV and cover letter. Include specific examples of how you've contributed to member satisfaction or achieved sales targets in previous roles.
Showcase Your Qualifications:Mention any relevant qualifications you possess, such as Pool Water Safety or First Aid certifications. If you are currently pursuing any qualifications, include that information as well to demonstrate your commitment to professional development.
Craft a Compelling Cover Letter:Write a personalised cover letter that expresses your enthusiasm for the role and the company. Discuss why you want to work at Kew Green Hotels and how you can contribute to their mission of promoting health and fitness among members and guests.
How to prepare for a job interview at Holiday Inn Glasgow - East Kilbride
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Leisure Club Assistant. Familiarise yourself with the key tasks such as member sales, health and safety protocols, and local marketing initiatives. This will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your Customer Service Skills
As a Leisure Club Assistant, you'll be interacting with members and guests regularly. Prepare examples of how you've provided excellent customer service in the past, and be ready to discuss how you would handle various situations to ensure a positive experience for everyone.
✨Highlight Relevant Qualifications
If you have any qualifications related to health and fitness, such as First Aid or CIMSPA certifications, make sure to mention them during the interview. Even if you don't have these qualifications, express your willingness to learn and grow in the role.
✨Demonstrate Team Spirit
This role involves working closely with the Leisure Club Manager and other team members. Be prepared to discuss your experience working in teams and how you contribute to a positive team environment. Highlight your proactive approach and willingness to support your colleagues.
