At a Glance
- Tasks: Support the day-to-day running of our Leisure Club and enhance member experiences.
- Company: Join Kew Green Hotels, a vibrant and inclusive workplace.
- Benefits: Enjoy discounts, free gym access, and career development opportunities.
- Other info: Flexible hours in a fast-paced environment with growth potential.
- Why this job: Be part of a fun team while promoting health and fitness.
- Qualifications: Customer service experience and a passion for leisure and fitness.
The predicted salary is between 10 - 12 £ per hour.
We’re looking for an enthusiastic and customer-focused Leisure Assistant to support the day‑to‑day running of our Leisure Club. You’ll be at the heart of the member experience, ensuring the club is clean, safe and engaging while delivering service that keeps members coming back. Reporting to the Leisure Club Manager, you’ll play a key role in supporting both operational excellence and a positive, inclusive environment. Fixed term role, concluding 31st August 2026.
About the Role
- You’ll support the delivery of a high‑quality leisure experience, ensuring safety, service and standards are always maintained.
- Supporting the delivery of a positive and engaging Health & Leisure Club experience for members and guests.
- Conducting member inductions and fitness programmes to promote safe and effective use of facilities.
- Ensuring all areas of the club are clean, tidy and welcoming at all times.
- Completing daily and weekly safety checks in line with company standards.
- Monitoring use of facilities to ensure safe operation and adherence to club rules.
- Supporting membership growth through engagement, retention and local initiatives.
- Carrying out stock control and supporting retail or secondary revenue opportunities.
- Following all health, safety and hygiene procedures, including pool safety and emergency protocols.
About You
- You’re energetic, approachable and passionate about delivering a great experience.
- You enjoy working with people and take pride in creating a safe and welcoming environment.
- Experience in a customer‑facing role, ideally within leisure, fitness or hospitality.
- Strong communication skills and confidence engaging with members and guests.
- A proactive, positive and can‑do attitude.
- The ability to work effectively as part of a team.
- Good attention to detail, particularly around safety and cleanliness.
- Flexibility to work in a fast‑paced environment.
- A genuine passion for health, fitness and guest wellbeing.
- Recognised Pool Responder and First Aid certificates are an advantage.
What’s in it for you
- Career development through fully funded apprenticeships and our internal development programme.
- Discounts on hotel stays and a variety of major retailers, restaurants and days out.
- Free use of our gyms, pools, and leisure facilities.
- 24/7 access to wellbeing, financial, and legal support.
At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at recruitment@kewgreenhotels.com - we’re here to support you.
Leisure Club Assistant (Casual) in East Kilbride employer: Holiday Inn Glasgow - East Kilbride
At Kew Green Hotels, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture that prioritises employee wellbeing and development. As a Leisure Club Assistant, you'll enjoy benefits such as free access to our leisure facilities, discounts on hotel stays, and opportunities for career growth through fully funded apprenticeships. Join us in creating memorable experiences for our members while working in a supportive environment that values your contributions.
Contact Details:
Holiday Inn Glasgow - East Kilbride Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Club Assistant (Casual) in East Kilbride
✨Tip Number 1
Get to know the company culture! Before your interview, check out Kew Green Hotels' social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Leisure Club Assistant, especially your customer service skills.
✨Tip Number 3
Be ready to showcase your passion for health and fitness! Think of examples from your past experiences where you've gone above and beyond to create a welcoming environment for customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds!
We think you need these skills to ace Leisure Club Assistant (Casual) in East Kilbride
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for leisure and customer service shine through. We want to see that you're genuinely excited about the role and ready to create a welcoming environment for our members.
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer-facing roles, especially in leisure or fitness. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Holiday Inn Glasgow - East Kilbride
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Leisure Club Assistant role. Familiarise yourself with the key responsibilities like conducting member inductions and ensuring safety standards. This will help you demonstrate your enthusiasm and readiness to contribute to the team.
✨Showcase Your Customer Service Skills
Since this role is all about creating a positive member experience, be prepared to share examples of how you've excelled in customer-facing roles. Highlight your communication skills and any specific instances where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Passion for Health and Fitness
Let your genuine interest in health, fitness, and guest wellbeing shine through during the interview. Share personal experiences or initiatives you've taken that reflect your commitment to promoting a healthy lifestyle, as this aligns perfectly with the club's values.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the Leisure Club and its culture. Inquire about their approach to member engagement or how they support staff development. This shows you're not just interested in the job, but also in being part of their community.
