Nights Guest Service Specialist in Glasgow

Nights Guest Service Specialist in Glasgow

Glasgow Full-Time 24300 - 29700 Β£ / year (est.) No working from home possible
H

At a Glance

  • Tasks: Ensure smooth overnight operations and deliver memorable experiences for guests.
  • Company: Kew Green Hotels, known for its friendly and welcoming atmosphere.
  • Benefits: Competitive pay, flexible hours, and a supportive team environment.
  • Other info: Join a dynamic team with opportunities for growth in the hospitality industry.
  • Why this job: Be the reassuring presence that guests need during their stay.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 24300 - 29700 Β£ per year.

Kew Green Hotels is seeking a friendly Nights Guest Service Assistant to ensure overnight operations run smoothly, delivering safe, welcoming and memorable experiences for our guests.

Reporting to the Nights Guest Service Manager, you will be a reassuring presence during out-of-hours periods and help maintain our brand standards.

You will engage guests, manage late arrivals, provide drinks and food from the 24-hour menu, assist with night audit, and uphold fire and safety requirements.

#J-18808-Ljbffr

Nights Guest Service Specialist in Glasgow employer: Holiday Inn Glasgow - East Kilbride

Kew Green Hotels is an excellent employer, offering a supportive and dynamic work environment where your contributions truly matter. With a focus on employee growth and development, we provide comprehensive training and opportunities for advancement, all while ensuring a friendly and inclusive culture that values teamwork and guest satisfaction. Located in a vibrant area, our hotel offers unique advantages such as flexible hours and the chance to be part of a dedicated team committed to creating memorable experiences for our guests.

H

Contact Details:

Holiday Inn Glasgow - East Kilbride Recruitment Team

We think you need these skills to ace Nights Guest Service Specialist in Glasgow

Communication Skills
Problem-Solving Skills
Attention to Detail
Teamwork
Time Management
Adaptability
Customer Service