At a Glance
- Tasks: Welcome guests and assist in reception, restaurant, and events.
- Company: Join the friendly team at Holiday Inn Express Stansted Airport.
- Benefits: Enjoy staff discounts, gym access, and wellbeing support.
- Other info: Be part of a supportive team in a dynamic hotel environment.
- Why this job: Kickstart your hospitality career with full training and growth opportunities.
- Qualifications: No prior experience needed, just a passion for customer service.
The predicted salary is between 24750 - 30250 £ per year.
Holiday Inn Express Stansted Airport is looking for Guest Service Assistants who will welcome guests and help across reception, restaurant, and events.
You’ll receive full training to work across all guest-facing areas and start your hospitality career with a supportive team.
You’ll build genuine guest relationships, handle check-ins and service tasks as needed, and enjoy development opportunities, staff discounts, gym access, and wellbeing support as part of a friendly, customer-focused hotel.
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Hospitality Guest Service Specialist – Career Growth employer: Holiday Inn Express Stansted Airport
At Holiday Inn Express Stansted Airport, we pride ourselves on being an excellent employer that values our team members as the backbone of our operations. With flexible hours, free meals during shifts, and a supportive work culture, we offer a fantastic environment for those starting their culinary careers. Our commitment to employee growth means you can explore opportunities not just locally, but across the UK and internationally, making your journey with us both meaningful and rewarding.
Contact Details:
Holiday Inn Express Stansted Airport Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Guest Service Specialist – Career Growth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Holiday Inn Express Stansted Airport. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Holiday Inn Express Stansted Airport
Don't be shy about reaching out to Holiday Inn Express Stansted Airport directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Guest Service Specialist – Career Growth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Holiday Inn Express Stansted Airport and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Holiday Inn Express Stansted Airport
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
