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For Companies At a Glance
- Tasks: Welcome guests, handle check-ins, and keep the hotel running smoothly at night.
- Company: Join a top-rated hospitality company that values its people and diversity.
- Benefits: Enjoy discounted hotel stays, flexible hours, free meals, and more perks!
- Why this job: Perfect for night owls who thrive in a dynamic, supportive environment.
- Qualifications: Friendly, detail-oriented, and reliable with a passion for customer service.
- Other info: Join us for social events and wellness activities throughout the year.
The predicted salary is between 1300 - 1600 £ per month.
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.
Our Benefits
- Discounted hotel room rates for you and your friends & family
- An additional days leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
An Evening in the Life of Night Team Member at Our Hotel
What you’ll be doing...
- Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
- Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
- Be the go-to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours.
- Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
- Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.
- Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.
What We Need From You
- A natural night owl who’s comfortable working through the late hours.
- Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
- Good with numbers and detail-oriented, especially when handling nightly audits and reports.
- Reliable and calm under pressure, able to manage guest needs and unexpected situations.
- Team player who can work independently, setting the stage for a smooth start in the morning.
- High energy and adaptability, thriving in the quiet but active world of night shifts.
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
Night Team Member employer: Holiday Inn Express Southwark
Contact Detail:
Holiday Inn Express Southwark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Team Member
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Team Member role.
✨Tip Number 2
Be ready for the interview! Research RBH and understand their values around diversity and wellbeing. Prepare to share how your night owl nature and friendly service style align with their mission.
✨Tip Number 3
Show off your adaptability! During interviews, highlight experiences where you’ve thrived under pressure or managed unexpected situations. This will demonstrate you’re the calm, reliable team player they need during those late hours.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and benefits we offer, making it easier for you to join our fantastic team.
We think you need these skills to ace Night Team Member
Some tips for your application 🫡
Show Your Night Owl Spirit: When writing your application, let us know why you're a perfect fit for those late-night shifts. Share any experiences that highlight your comfort and enthusiasm for working during the quieter hours.
Be Friendly and Welcoming: Since you'll be the face of our hotel at night, make sure to convey your friendly nature in your application. Use warm language and examples that showcase your ability to provide excellent service, even when the clock strikes 3 a.m.
Attention to Detail is Key: We love detail-oriented folks! Highlight any past experiences where you've successfully managed numbers or reports. This will show us that you can handle night audits and keep everything organised for the morning crew.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Holiday Inn Express Southwark
✨Show Your Night Owl Spirit
Make sure to express your love for working late hours during the interview. Share any past experiences that highlight your comfort and enthusiasm for night shifts, as this role is all about thriving when others are asleep.
✨Demonstrate Your Guest Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Since you'll be welcoming guests at odd hours, showcasing your friendly and approachable nature will help you stand out.
✨Be Detail-Oriented
Since the job involves handling night audits and reports, brush up on your numerical skills. Bring up any relevant experience with managing details or reports, and be ready to discuss how you ensure accuracy in your work.
✨Stay Calm Under Pressure
Think of scenarios where you've had to manage unexpected situations calmly. Share these stories to demonstrate your reliability and ability to handle guest needs, especially during the quieter yet active night shifts.
