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- Tasks: Welcome guests, prepare food, and ensure top-notch service during overnight hours.
- Company: Reputable hotel in Shrewsbury with a focus on guest experience.
- Benefits: Discounts on hotel stays, access to leisure clubs, and personal development opportunities.
- Why this job: Join a dynamic team and create memorable experiences for guests at night.
- Qualifications: Customer service experience and comfort with technology are essential.
- Other info: Perfect for night owls looking for a rewarding role in hospitality.
The predicted salary is between 24000 - 36000 £ per year.
A reputable hotel in Shrewsbury is seeking a Nights Guest Service Assistant to provide exceptional service during overnight hours. This role involves welcoming guests, preparing food, and maintaining high service standards.
The ideal candidate should have experience in customer service, be naturally attentive, and comfortable using technology.
Benefits include discounts on hotel stays, access to leisure clubs, and personal development opportunities.
Overnight Guest Experience Specialist in Shrewsbury employer: Holiday Inn Express Shrewsbury
Contact Detail:
Holiday Inn Express Shrewsbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Guest Experience Specialist in Shrewsbury
✨Tip Number 1
Make sure to showcase your customer service experience during interviews. We want to hear about those moments when you went above and beyond for a guest. It’s all about demonstrating that you can create memorable experiences!
✨Tip Number 2
Practice your tech skills! Since the role involves using technology, brush up on any relevant software or tools. We love candidates who are comfortable with tech, so show us you’re ready to handle it like a pro.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows us you’re genuinely interested in the role and the hotel. Plus, it’s a great way to find out if this is the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there, so keep an eye out for those!
We think you need these skills to ace Overnight Guest Experience Specialist in Shrewsbury
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for guests in the past, especially during those late-night shifts!
Be Yourself: Let your personality shine through in your application. We’re looking for someone who is naturally attentive and friendly, so don’t be afraid to show us who you are!
Tech Savvy? Show It!: Since this role involves using technology, mention any relevant tech skills or experiences you have. Whether it’s managing bookings or using hotel software, we want to know how you can help us enhance our guest experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Holiday Inn Express Shrewsbury
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel. Familiarise yourself with its history, values, and services. This will not only show your genuine interest but also help you answer questions about how you can contribute to enhancing the guest experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of specific situations where you went above and beyond for a guest. This will demonstrate your ability to handle the responsibilities of the Overnight Guest Experience Specialist role.
✨Be Tech-Savvy
Since the role requires comfort with technology, brush up on any relevant software or tools used in the hospitality industry. If you have experience with booking systems or point-of-sale systems, be ready to discuss it. This will reassure the interviewers that you can adapt quickly.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's culture, team dynamics, and opportunities for personal development. This shows that you’re not just interested in the job, but also in growing with the company.
