At a Glance
- Tasks: Clean and service guest bedrooms to ensure top-notch comfort and cleanliness.
- Company: Join the Eclipse Hotels Group, a family-owned hotel chain with a passion for service.
- Benefits: Enjoy discounted stays at 5000+ hotels, health plans, and excellent training opportunities.
- Other info: Be part of a diverse team that values inclusivity and personal growth.
- Why this job: Make a real difference in guests' experiences while working in a supportive team.
- Qualifications: No specific qualifications needed, just a positive attitude and willingness to learn.
The predicted salary is between 20000 - 22000 £ per year.
Eclipse Hotels Group is an international family owned hotel group headquartered in West London. Our company's current portfolio includes brands such as Holiday Inn, Holiday Inn Express and CiTi Hotels, located across the UK, Europe and the Caribbean. An excellent opportunity has arisen for a Room Attendant at Holiday Inn Express in Poole. You will have the opportunity to join a developing employer who has the passion and drive to deliver first class service and a quality employee experience. Our guests deserve the highest level of cleanliness and comfort within our bedrooms, and it is your job to ensure that this happens. You will ensure that each bedroom is cleaned to the highest standards, whilst reporting any defects.
Join us and enjoy our excellent benefits:
- Discounted Hotel Rooms at 5000+ IHG Hotels worldwide.
- 50% off Food and Beverage Services
- Employee Assistance and Welfare Program
- Health Plan
- Life Insurance
- Cashback and discounts on the leading high street retailers
- Complimentary Meals on duty
- Employee of the month and Employee of the year awards
- Recommend a Friend Scheme
- Excellent Training & Development.
What will your key responsibilities and duties be:
- Service and clean our guest bedrooms (whether this be full departure clean, or a pull up for a current inhouse guest).
- Ensure that all your allocated rooms are cleaned to standard before the end of your shift.
- Change bed & bathroom linen.
- Mop and clean our bathroom & bedroom floors, cleaning & wiping surfaces.
- Ensure that all mirrors and internal windows are clean and free of debris & grease.
- Replenish any of our courtesy items in all rooms, including bathroom amenities.
- Complete non-daily tasks such as flipping mattresses, cleaning curtains, high dusting as and when required.
- Report any defects, maintenance or repairs within guest rooms as soon as possible on the hotels maintenance recording system.
- Lend a hand to colleagues in other areas of the Housekeeping Team when requested by the Housekeeping Supervisor.
- Must follow at all times Group Policies and procedures with regards to Fire, Health & Safety, Security standards.
- Record and store any of our guests’ items that have been left behind or lost.
We are an equal opportunity employer. We believe in recruiting a diverse workforce that promotes an inclusive, people-focused culture.
Room Attendant in Poole employer: Holiday Inn Express Poole
Eclipse Hotels Group is an exceptional employer, offering a supportive and inclusive work environment where employees can thrive. Located in the picturesque town of Poole, our team enjoys excellent benefits such as discounted hotel stays, comprehensive health plans, and opportunities for professional development. Join us to be part of a family-owned business that values quality service and employee well-being, ensuring a rewarding career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in Poole
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Eclipse Hotels Group and their brands. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! If you’re nervous about interviews, grab a mate and do some mock interviews. Focus on common questions for a Room Attendant role, like how you handle cleaning tasks or work in a team. The more you practice, the more confident you'll feel!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look neat and professional. First impressions matter, and showing that you take pride in your appearance reflects the high standards expected in the role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and enthusiasm, so don’t hesitate to hit that apply button and let us know why you’d be a great fit for the Room Attendant position!
We think you need these skills to ace Room Attendant in Poole
Some tips for your application 🫡
Show Your Passion for Cleanliness:When writing your application, let us know how much you care about cleanliness and comfort. Share any experiences where you’ve gone the extra mile to ensure a space is spotless – it’ll show us you’re the right fit for our team!
Be Specific About Your Skills:Don’t just list your previous jobs; tell us what you did in those roles that relates to being a Room Attendant. Mention any specific cleaning techniques or tools you’re familiar with, as this will help us see your expertise.
Highlight Teamwork Experience:We love a team player! If you’ve worked in a team before, share examples of how you collaborated with others to achieve a common goal. This will show us you can lend a hand when needed and fit right into our Housekeeping Team.
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Holiday Inn Express Poole
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Room Attendant. Familiarise yourself with tasks like cleaning standards, reporting defects, and replenishing amenities. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Attention to Detail
During the interview, highlight your ability to maintain high cleanliness standards. Share specific examples from past experiences where your attention to detail made a difference. This is crucial in ensuring guests have a comfortable stay.
✨Emphasise Teamwork
The role involves working closely with other members of the Housekeeping Team. Be prepared to discuss how you've collaborated with colleagues in previous jobs. Mention any instances where you helped out beyond your usual duties, as this shows you're a team player.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available or how the hotel ensures a positive employee experience. This shows your genuine interest in the company and the role.
