Night Team Member in London

Night Team Member in London

London Full-Time No working from home possible
Holiday Inn Express Park Royal

At a Glance

  • Tasks: Join our night team to ensure smooth hotel operations while guests sleep.
  • Company: RBH Hospitality Management values diversity and is a top-rated employer in hospitality.
  • Benefits: Enjoy flexible hours, discounted stays, free meals, and wellness events.
  • Other info: Join a supportive team that prioritises your wellbeing and growth.
  • Why this job: Perfect for night owls who thrive in a dynamic, friendly environment.
  • Qualifications: Must be detail-oriented, friendly, and able to work independently during late hours.

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Holiday Inn Express London - Park Royal is a part of the Intercontinental Hotel Group which is designed for the smart traveller to offer a clean, which means a consistent and comfortable experience. The hotel is situated 3 minutes drive from A40 Motorway and at the corner of North Acton Tube Station - Central Line. With 108 rooms, we take pride in delivering memorable guest experiences through creativity, local knowledge, and exceptional friendly service. We value culture and teamwork, to make this workplace an enjoyable place and to provide a top-notch service to our guests.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

  • Discounted hotel room rates for you and your friends & family
  • An additional days leave for your birthday
  • Enhanced Maternity, adoption & shared parental leave
  • Course Sponsorship
  • 30% F&B discount at RBH hotels
  • Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
  • Flexible working arrangements
  • Wagestream - choose how and when you get paid
  • Life Insurance
  • Employee Assistance Programme
  • Social and wellness events and activities all year round
  • Free meals on duty saving you over £1000 per year

And much much more!

AN EVENING IN THE LIFE OF NIGHT TEAM MEMBER AT OUR HOTEL

What you'll be doing...

  • Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
  • Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
  • Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
  • Be the go-to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours.
  • Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
  • Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.
  • Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.

  • WHAT WE NEED FROM YOU

  • A natural night owl who’s comfortable working through the late hours.
  • Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
  • Good with numbers and detail-oriented, especially when handling nightly audits and reports.
  • Reliable and calm under pressure, able to manage guest needs and unexpected situations.
  • Team player who can work independently, setting the stage for a smooth start in the morning.
  • High energy and adaptability, thriving in the quiet but active world of night shifts.

  • EQUAL OPPORTUNITIES

    RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .


    Night Team Member in London employer: Holiday Inn Express Park Royal

    At RBH Hospitality Management, we prioritise our people, fostering a vibrant work culture that celebrates diversity and individuality. As a Night Team Member at the Holiday Inn Express London - Park Royal, you'll enjoy a range of benefits including discounted hotel stays, flexible working arrangements, and opportunities for personal growth, all while being part of a team dedicated to delivering exceptional guest experiences. Join us in a supportive environment where your contributions are valued and rewarded, making every night a chance to shine.

    Holiday Inn Express Park Royal

    Contact Details:

    Holiday Inn Express Park Royal Recruitment Team

    StudySmarter Expert Advice🤫

    We think this is how you could land Night Team Member in London

    Tip Number 1

    Familiarise yourself with the hotel and its services. Knowing the ins and outs of Holiday Inn Express London - Park Royal will help you stand out during your interview. Be ready to discuss how you can contribute to creating memorable guest experiences.

    Tip Number 2

    Highlight your experience in customer service, especially during late hours. Share specific examples of how you've handled guest requests or managed situations under pressure, as this will demonstrate your suitability for the Night Team Member role.

    Tip Number 3

    Show your enthusiasm for working night shifts. Since this role requires a natural night owl, express your passion for the unique atmosphere of the night-time environment and how you thrive in it.

    Tip Number 4

    Prepare questions about the team dynamics and the hotel's approach to employee wellbeing. This shows that you value teamwork and are interested in contributing to a positive workplace culture, which aligns with the company's values.

    We think you need these skills to ace Night Team Member in London

    Customer Service Skills
    Attention to Detail
    Time Management
    Problem-Solving Skills
    Numerical Proficiency
    Communication Skills
    Teamwork

    Some tips for your application 🫡

    Understand the Role:Read through the job description carefully to understand the responsibilities and requirements of a Night Team Member. Tailor your application to highlight relevant experiences that align with these duties.

    Craft a Personalised Cover Letter:Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you are interested in working at Holiday Inn Express and how your skills make you a great fit for the night shift environment.

    Highlight Relevant Experience:In your CV, emphasise any previous experience in hospitality or customer service roles, especially those involving night shifts. Use specific examples to demonstrate your ability to handle guest requests and manage responsibilities under pressure.

    Proofread Your Application:Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for the role of a Night Team Member.

    How to prepare for a job interview at Holiday Inn Express Park Royal

    Show Your Night Owl Spirit

    Since this role is for a Night Team Member, it's essential to convey your comfort and enthusiasm for working late hours. Share any previous experiences that highlight your ability to thrive during night shifts and how you manage your energy levels.

    Emphasise Your Customer Service Skills

    This position requires a friendly and welcoming attitude, especially when dealing with late-arriving guests. Prepare examples of how you've provided excellent customer service in the past, even in challenging situations, to demonstrate your suitability for the role.

    Be Detail-Oriented

    Handling night audits and reports is a key part of the job. Be ready to discuss your experience with numbers and attention to detail. You might want to mention any relevant skills or tools you've used to stay organised and accurate in your work.

    Demonstrate Teamwork and Independence

    While you'll be working independently during the night, it's important to show that you can also collaborate effectively with the morning team. Share examples of how you've successfully worked both independently and as part of a team in previous roles.