At a Glance
- Tasks: Keep the hotel running smoothly during night hours, welcoming guests and handling requests.
- Company: Join a top-rated hospitality team at Holiday Inn Express Manchester Airport.
- Benefits: Enjoy free meals, flexible shifts, and discounts for you and your friends.
- Other info: Be part of a diverse team with great career growth opportunities.
- Why this job: Perfect for night owls who thrive in a dynamic, fast-paced environment.
- Qualifications: Friendly, detail-oriented, and reliable with a passion for guest service.
The predicted salary is between 30000 - 40000 £ per year.
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL
Holiday Inn Express Manchester Airport is a modern 199-bedroom hotel just minutes from the terminals, popular with both business and leisure travellers. Guests enjoy smart, hassle-free stays with free WiFi, on-site dining, and our signature Express Start breakfast. Behind the scenes, it’s our team who make the difference working in a fast-paced, welcoming environment where no two days are the same. As part of the IHG family, joining us means being part of a trusted global brand with opportunities to learn, grow, and build a career in hospitality.
OUR BENEFITS
- Free on-site car parking for team members
- Unsocial hours shifts allowance of an additional +£2/+£3 per hour
- Discounted hotel room rates for you and your friends & family
- An additional days leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
AN EVENING IN THE LIFE OF NIGHT TEAM SUPERVISOR AT OUR HOTEL
What you'll be doing...
Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps! Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between. Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew. Act as the Duty Manager on shift. Serve on the bar, and prepare light snacks from our 24hr menu. Be the go-to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours. Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning. Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay. Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day. Shifts are, 5 nights out of 7: 22:45-07:15.
WHAT WE NEED FROM YOU
- A natural night owl who’s comfortable working through the late hours.
- Friendly and welcoming, ready to offer service with a smile even at 3 a.m.
- Good with numbers and detail-oriented, especially when handling nightly audits and reports.
- Reliable and calm under pressure, able to manage guest needs and unexpected situations.
- Team player who can work independently, setting the stage for a smooth start in the morning.
- High energy and adaptability, thriving in the quiet but active world of night shifts.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Night Team Supervisor - 40hrs in Manchester employer: Holiday Inn Express Manchester Airport
At RBH Hospitality Management, we prioritise our people, fostering a vibrant and inclusive work culture that celebrates diversity and individuality. As part of the IHG family at Holiday Inn Express Manchester Airport, you will enjoy a range of benefits including flexible working arrangements, enhanced leave policies, and opportunities for personal growth in a dynamic environment. Join us to be part of a team that values your contributions and offers a rewarding career in hospitality.
Contact Details:
Holiday Inn Express Manchester Airport Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Team Supervisor - 40hrs in Manchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Team Supervisor role.
✨Tip Number 2
Be ready for the interview! Research the hotel and its values, especially their focus on diversity and wellbeing. Prepare to share how your skills and experiences align with their mission and what makes you a great fit for those late-night shifts.
✨Tip Number 3
Show off your personality! During interviews, let your friendly and welcoming nature shine through. Remember, they’re looking for someone who can provide service with a smile, even at 3 a.m. So, be yourself and let your passion for hospitality come across.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the RBH team and being part of their journey in the hospitality world.
We think you need these skills to ace Night Team Supervisor - 40hrs in Manchester
Some tips for your application 🫡
Show Your Night Owl Spirit:When applying, let us know why you're the perfect fit for those late-night shifts. Share your experiences that highlight your comfort and enthusiasm for working during the quiet hours.
Be Friendly and Welcoming:Since you'll be the face of our hotel at night, make sure to convey your friendly nature in your application. Use examples that showcase your ability to provide excellent service, even when the clock strikes 3 a.m.
Attention to Detail is Key:We love detail-oriented folks! Highlight any experience you have with handling reports or audits. This will show us that you can keep things organised and ready for the morning crew.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us your commitment to joining our team!
How to prepare for a job interview at Holiday Inn Express Manchester Airport
✨Know the Hotel Inside Out
Before your interview, take some time to research Holiday Inn Express Manchester Airport. Familiarise yourself with their services, values, and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect your skills to their needs.
✨Showcase Your Night Owl Skills
Since this role is for a Night Team Supervisor, highlight your experience working night shifts or in similar environments. Share specific examples of how you've handled guest requests or managed tasks during late hours, demonstrating your ability to thrive when others are asleep.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to stay calm under pressure. Think of scenarios where you've had to manage unexpected situations or difficult guests, and be ready to explain how you handled them effectively.
✨Emphasise Teamwork and Independence
This role requires both teamwork and the ability to work independently. Be prepared to discuss how you've successfully collaborated with colleagues in the past, as well as times when you've taken initiative on your own. This balance is key to ensuring a smooth transition between shifts.
