At a Glance
- Tasks: Keep the hotel running smoothly during the night, welcoming guests and handling requests.
- Company: Join a top-rated hospitality team at Holiday Inn Express Manchester Airport.
- Benefits: Enjoy free meals, flexible hours, and discounts for you and your friends.
- Other info: Be part of a diverse team with great career growth opportunities.
- Why this job: Perfect for night owls who thrive in a dynamic, fast-paced environment.
- Qualifications: Friendly, detail-oriented, and reliable with a passion for guest service.
The predicted salary is between 22000 - 26000 £ per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!
OUR HOTEL Holiday Inn Express Manchester Airport is a modern 199-bedroom hotel just minutes from the terminals, popular with both business and leisure travellers. Guests enjoy smart, hassle-free stays with free WiFi, on-site dining, and our signature Express Start breakfast. Behind the scenes, it’s our team who make the difference — working in a fast-paced, welcoming environment where no two days are the same.
OUR BENEFITS You will have access to a benefits package we believe truly works for our people:
- Free on-site car parking for team members
- Unsocial hours shifts allowance of an additional +£2/+£3 per hour
- Discounted hotel room rates for you and your friends & family
- An additional days leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
AN EVENING IN THE LIFE OF NIGHT TEAM SUPERVISOR AT OUR HOTEL What you'll be doing...
Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
- Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
- Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
- Act as the Duty Manager on shift.
- Serve on the bar, and prepare light snacks from our 24hr menu.
- Be the go-to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours.
- Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
- Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.
- Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.
Shifts are, 5 nights out of 7: 22:45-07:15.
WHAT WE NEED FROM YOU:
- A natural night owl who’s comfortable working through the late hours.
- Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
- Good with numbers and detail-oriented, especially when handling nightly audits and reports.
- Reliable and calm under pressure, able to manage guest needs and unexpected situations.
- Team player who can work independently, setting the stage for a smooth start in the morning.
- High energy and adaptability, thriving in the quiet but active world of night shifts.
EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
Night Team Member in Manchester employer: Holiday Inn Express Manchester Airport
At RBH, we prioritise our people, fostering a vibrant and inclusive work culture that celebrates diversity and individuality. As a Night Team Member at the Holiday Inn Express Manchester Airport, you'll enjoy a range of benefits including flexible working arrangements, enhanced leave options, and opportunities for career growth within a trusted global brand. Join us in a dynamic environment where your contributions truly make a difference, and experience the rewarding hospitality industry with a supportive team by your side.
Contact Details:
Holiday Inn Express Manchester Airport Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Team Member in Manchester
✨Tip Number 1
Get to know the hotel! Before your interview, check out the Holiday Inn Express Manchester Airport online. Familiarise yourself with their services and values so you can show off your knowledge and enthusiasm during the chat.
✨Tip Number 2
Practice your people skills! As a Night Team Member, you'll be interacting with guests at all hours. Think of some scenarios where you might need to handle requests or solve problems, and practice how you'd respond with a friendly smile.
✨Tip Number 3
Show your night owl side! Highlight your ability to thrive during late hours in your conversations. Share any past experiences that showcase your reliability and calmness under pressure, especially during those quiet but busy night shifts.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and gives you a better chance to stand out in the crowd!
We think you need these skills to ace Night Team Member in Manchester
Some tips for your application 🫡
Show Your Night Owl Spirit:When you apply, let us know why you're the perfect fit for those late-night shifts! Share your experiences that highlight your comfort and enthusiasm for working during the quieter hours.
Be Friendly and Welcoming:Since you'll be the face of our hotel at night, make sure to convey your friendly nature in your application. Use examples that showcase your ability to provide excellent service, even when the clock strikes 3 a.m.
Attention to Detail is Key:We love detail-oriented folks! In your application, mention any experience you have with handling numbers or reports. This will show us that you can manage night audits and keep everything organised for the morning crew.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at Holiday Inn Express Manchester Airport
✨Show Your Night Owl Spirit
Make sure to express your love for working late hours during the interview. Share any past experiences that highlight your comfort and enthusiasm for night shifts, as this role is all about thriving when others are asleep!
✨Demonstrate Your Customer Service Skills
Since you'll be welcoming guests at odd hours, it's crucial to showcase your friendly and approachable nature. Prepare examples of how you've provided excellent service in previous roles, especially in challenging situations.
✨Be Detail-Oriented
The job involves handling night audits and reports, so be ready to discuss your attention to detail. You might want to mention any relevant experience with numbers or organisation, as this will show you can manage the responsibilities effectively.
✨Emphasise Teamwork and Independence
This role requires both teamwork and the ability to work independently. Share stories that illustrate how you've successfully collaborated with others while also being self-sufficient, especially in a fast-paced environment.
