At a Glance
- Tasks: Keep the hotel running smoothly at night, welcoming guests and handling requests.
- Company: Join a top-rated hospitality company that values its people and diversity.
- Benefits: Enjoy free meals, flexible hours, and discounts for you and your friends.
- Other info: Great opportunities for career growth within a trusted global brand.
- Why this job: Perfect for night owls who thrive in a dynamic, fast-paced environment.
- Qualifications: Friendly, detail-oriented, and reliable team players are encouraged to apply.
The predicted salary is between 22000 - 26000 £ per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL Holiday Inn Express Manchester Airport is a modern 199‑bedroom hotel just minutes from the terminals, popular with both business and leisure travellers. Guests enjoy smart, hassle‑free stays with free WiFi, on‑site dining, and our signature Express Start breakfast. Behind the scenes, it’s our team who make the difference — working in a fast‑paced, welcoming environment where no two days are the same. As part of the IHG family, joining us means being part of a trusted global brand with opportunities to learn, grow, and build a career in hospitality.
OUR BENEFITS You will have access to a benefits package we believe truly works for our people:
- Free on‑site car parking for team members
- Unsocial hours shifts allowance of an additional +£2/+£3 per hour
- Discounted hotel room rates for you and your friends & family
- An additional day’s leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
AN EVENING IN THE LIFE OF NIGHT TEAM SUPERVISOR AT OUR HOTEL What you’ll be doing… Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps! Welcome late-arriving guests with a friendly smile and help them settle in, handling check‑ins, check‑outs, and everything in between. Handle night audits and end‑of‑day reports, keeping things organised and ready for the morning crew. Act as the Duty Manager on shift. Serve on the bar, and prepare light snacks from our 24hr menu. Be the go‑to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours. Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning. Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay. Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day. Shifts are, 5 nights out of 7: 22:45-07:15.
WHAT WE NEED FROM YOU:
- A natural night owl who’s comfortable working through the late hours.
- Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
- Good with numbers and detail‑oriented, especially when handling nightly audits and reports.
- Reliable and calm under pressure, able to manage guest needs and unexpected situations.
- Team player who can work independently, setting the stage for a smooth start in the morning.
- High energy and adaptability, thriving in the quiet but active world of night shifts.
EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Night Team Member in Ringway employer: Holiday Inn Express Manchester Airport-Nights
At RBH Hospitality Management, we prioritise our people, fostering a vibrant and inclusive work culture that celebrates diversity and individuality. As a Night Team Member at the Holiday Inn Express Manchester Airport, you will enjoy a range of benefits including flexible working arrangements, enhanced leave options, and opportunities for career growth within a globally trusted brand. Join us in a dynamic environment where your contributions truly make a difference, and experience the rewarding hospitality industry with a supportive team by your side.
Contact Details:
Holiday Inn Express Manchester Airport-Nights Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Team Member in Ringway
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know about openings at places like Holiday Inn Express and can put in a good word for you.
✨Tip Number 2
Be ready for that interview! Research the hotel and its values, especially their focus on diversity and wellbeing. Show them you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 3
Practice your customer service skills! Since you'll be dealing with guests during the night, think of scenarios where you might need to handle requests or solve problems. Being prepared will help you shine in interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities right there, making it easier for us to connect with you.
We think you need these skills to ace Night Team Member in Ringway
Some tips for your application 🫡
Show Your Night Owl Spirit:Let us know why you're the perfect fit for those late-night shifts! Share your experiences or stories that highlight your comfort and enthusiasm for working during the night. We want to see your passion for the role shine through!
Be Friendly and Welcoming:Since you'll be the face of our hotel during the night, make sure to convey your friendly nature in your application. Use a warm tone and maybe even share a quick anecdote about a time you provided excellent customer service. We love a good story!
Attention to Detail is Key:We need someone who can handle numbers and reports with ease. Highlight any relevant experience you have with audits or managing details in your application. Show us that you’re detail-oriented and ready to keep things organised while the world sleeps!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Holiday Inn Express Manchester Airport!
How to prepare for a job interview at Holiday Inn Express Manchester Airport-Nights
✨Know the Night Shift
Familiarise yourself with the unique aspects of working night shifts. Understand the responsibilities of a Night Team Member, like handling late check-ins and managing guest requests. This will show your enthusiasm for the role and help you stand out.
✨Showcase Your People Skills
Since this role involves welcoming guests at odd hours, highlight your friendly and approachable nature. Prepare examples of how you've provided excellent customer service in the past, especially in challenging situations. A smile goes a long way, even at 3 a.m.!
✨Be Detail-Oriented
As you'll be handling night audits and reports, demonstrate your attention to detail. Bring up any relevant experience where you've had to manage numbers or maintain accuracy under pressure. This will reassure them that you're reliable and capable.
✨Emphasise Teamwork and Independence
Talk about your ability to work both independently and as part of a team. Share experiences where you've successfully collaborated with others or taken initiative on your own. This balance is crucial for ensuring a smooth handover to the morning crew.
