At a Glance
- Tasks: Lead the front desk team and ensure exceptional guest service from check-in to checkout.
- Company: Join RBH Hospitality Management, a leader in the hospitality industry.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Fast-paced environment with a focus on teamwork and problem-solving.
- Why this job: Be the face of our hotel and create memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
RBH Hospitality Management is seeking a dynamic Guest Service Manager for our London hotel.
You will lead the front desk team, ensure welcoming service from check-in to checkout, and uphold high standards of guest care in a fast-paced environment.
The role emphasizes teamwork, clear communication, and decisive problem solving, with responsibilities spanning reservations, billing accuracy, and coordinating with housekeeping.
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Front Desk Supervisor & Guest Experience Lead employer: Holiday Inn Express Limehouse
At RBH, we pride ourselves on being a top employer in the hospitality sector, offering a vibrant work culture that prioritises our people. With a focus on employee wellbeing, diversity, and growth opportunities, our Holiday Inn Express® London - Limehouse location provides a dynamic environment where you can thrive. Enjoy benefits like discounted hotel stays, flexible working arrangements, and a supportive team atmosphere that makes every day rewarding.
Contact Details:
Holiday Inn Express Limehouse Recruitment Team
