Guest Experience Specialist - Front Desk

Guest Experience Specialist - Front Desk

Full-Time On-site
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RBH Hospitality Management in Edinburgh is seeking a Guest Service Assistant to welcome guests, manage check-ins and check-outs, and ensure a seamless, memorable stay from arrival to departure.

You will handle bookings, respond to guest questions, coordinate with housekeeping and maintenance, and keep the front desk professional and welcoming. A welcoming personality, strong communication, and a can-do attitude are essential in this fast-paced hotel team.

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Guest Experience Specialist - Front Desk employer: Holiday Inn Express Edinburgh

At RBH, we prioritise our people, fostering a vibrant work culture that celebrates diversity and individuality. As a Food & Beverage Team Member, you'll enjoy a range of benefits including discounted hotel rates, flexible working arrangements, and opportunities for personal growth through course sponsorship. Join us in a supportive environment where your contributions are valued, and experience the joy of creating memorable guest experiences in one of the Top 30 Best Places to Work in Hospitality.

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Contact Details:

Holiday Inn Express Edinburgh Recruitment Team