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- Tasks: Clean and service guest bedrooms to ensure top-notch comfort and cleanliness.
- Company: Join Eclipse Hotels Group, a family-owned hotel chain with a passion for quality service.
- Benefits: Enjoy discounted stays at 5000+ hotels, health plans, and excellent training opportunities.
- Why this job: Make a difference in guests' experiences while developing your skills in a supportive environment.
- Qualifications: No specific qualifications required, just a positive attitude and willingness to learn.
- Other info: Be part of a diverse team that values inclusivity and personal growth.
The predicted salary is between 950 - 1167 £ per month.
Eclipse Hotels Group is an international family owned hotel group headquartered in West London. Our company’s current portfolio includes brands such as Holiday Inn, Holiday Inn Express and CiTi Hotels, located across the UK, Europe and the Caribbean. An excellent opportunity has arisen for a Room Attendant (Maternity Cover) at Holiday Inn Express Cardiff Airport. You will have the opportunity to join a developing employer who has the passion and drive to deliver first class service and a quality employee experience.
Our guests deserve the highest level of cleanliness and comfort within our bedrooms, and it is your job to ensure that this happens. You will ensure that each bedroom is cleaned to the highest standards, whilst reporting any defects.
Join us and enjoy our excellent benefits:
- Discounted Hotel Rooms at 5000+ IHG Hotels worldwide
- 50% off Food and Beverage Services
- Employee Assistance and Welfare Program
- Health Plan
- Life Insurance
- Cashback and discounts on the leading high street retailers
- Complimentary Meals on duty
- Employee of the month and Employee of the year awards
- Recommend a Friend Scheme
- Excellent Training & Development
What will your key responsibilities and duties be:
- Service and clean our guest bedrooms (whether this be full departure clean, or a pull up for a current inhouse guest)
- Ensure that all your allocated rooms are cleaned to standard before the end of your shift
- Change bed & bathroom linen
- Mop and clean our bathroom & bedroom floors, cleaning & wiping surfaces
- Ensure that all mirrors and internal windows are clean and free of debris & grease
- Replenish any of our courtesy items in all rooms, including bathroom amenities
- Complete non-daily tasks such as flipping mattresses, cleaning curtains, high dusting as and when required
- Report any defects, maintenance or repairs within guest rooms as soon as possible on the hotels maintenance recording system
- Lend a hand to colleagues in other areas of the Housekeeping Team when requested by the Housekeeping Supervisor
- Must follow at all times Group Policies and procedures with regards to Fire, Health & Safety, Security standards
- Record and store any of our guests' items that have been left behind or lost
We are an equal opportunity employer. We believe in recruiting a diverse workforce that promotes an inclusive, people-focused culture.
Room Attendant in Rhoose employer: Holiday Inn Express Cardiff Airport
Contact Detail:
Holiday Inn Express Cardiff Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant in Rhoose
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in the hospitality industry. They might know about openings at places like Eclipse Hotels Group that aren't advertised yet.
✨Tip Number 2
Show up in person! If you're nearby, pop into the hotel and ask to speak with the Housekeeping Supervisor. A friendly face can make a lasting impression and show your enthusiasm for the Room Attendant role.
✨Tip Number 3
Prepare for an interview by practising common questions related to cleanliness and guest service. We want you to shine when discussing how you ensure high standards in your work!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and shows you’re serious about joining the team at Holiday Inn Express Cardiff Airport.
We think you need these skills to ace Room Attendant in Rhoose
Some tips for your application 🫡
Show Your Attention to Detail: As a Room Attendant, cleanliness is key! Make sure your application highlights your attention to detail. Share any relevant experience where you’ve maintained high standards in cleaning or organisation.
Tailor Your Application: Don’t just send the same CV everywhere! Tailor your application to fit the Room Attendant role at Eclipse Hotels Group. Mention specific skills that match the job description, like your ability to follow procedures and work efficiently.
Be Honest About Your Experience: If you’ve got experience in housekeeping or similar roles, shout about it! But if you’re new to this, don’t worry. Just be honest about your willingness to learn and adapt, and we’ll appreciate your enthusiasm.
Apply Through Our Website: We want to hear from you directly! Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Holiday Inn Express Cardiff Airport
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Room Attendant. Familiarise yourself with tasks like cleaning standards, changing linens, and reporting defects. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Attention to Detail
During the interview, highlight your ability to maintain high cleanliness standards. Share specific examples from past experiences where your attention to detail made a difference. This is crucial in ensuring guests have a comfortable stay.
✨Emphasise Teamwork
Eclipse Hotels Group values collaboration, so be prepared to discuss how you work well with others. Mention any experiences where you’ve helped colleagues or contributed to a team effort, especially in a housekeeping context.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available or how the team ensures high standards of cleanliness. This shows your genuine interest in the position and the company.