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- Tasks: Support hotel maintenance, ensuring everything is safe and operational for guests.
- Company: Join Kew Green Hotels, a leading hotel management company with a people-driven culture.
- Benefits: Enjoy career development, discounts on stays, free gym access, and 24/7 support.
- Other info: Inclusive workplace with opportunities for growth and development.
- Why this job: Be hands-on in a fast-paced environment and make a real difference for guests.
- Qualifications: Experience in maintenance or a strong willingness to learn and problem-solve.
The predicted salary is between 22000 - 26000 £ per year.
We’re looking for a practical and reliable Maintenance Assistant to support the upkeep of our hotel. You’ll play a key role behind the scenes, ensuring everything from guest rooms to public areas is well maintained, safe and fully operational. Reporting to the Maintenance Manager, you’ll support both preventative and reactive maintenance, helping to deliver a high-quality environment that enhances the overall guest experience.
About the Role
You’ll support the day-to-day maintenance of the hotel, ensuring all areas remain functional, safe and well presented. Key responsibilities include:
- Carrying out a range of maintenance tasks including basic plumbing, carpentry, painting, decorating and minor electrical work.
- Responding promptly to maintenance issues across guest rooms, public areas and back-of-house spaces.
- Supporting preventative maintenance programmes to ensure equipment and facilities remain in good working order.
- Conducting regular safety checks, including fire alarm testing and compliance checks.
- Identifying and escalating any safety risks or defects promptly.
- Working collaboratively with all departments to support smooth hotel operations.
About You
You’re hands‑on, dependable and take pride in your work. You enjoy problem‑solving and keeping things running smoothly in a fast‑paced environment. We’re looking for someone who brings:
- Experience in a maintenance or similar hands‑on role (or a strong willingness to learn).
- Basic knowledge of general maintenance tasks such as plumbing, decorating or repairs.
- A proactive and practical approach to problem‑solving.
- The ability to work independently.
- Strong communication skills and a professional attitude.
- A commitment to health, safety and compliance standards.
- A positive, can‑do attitude and flexibility to respond to changing priorities.
What’s in it for you
- Career development through fully funded apprenticeships and our internal development programme.
- Discounts on hotel stays and a variety of major retailers, restaurants and days out.
- Free use of our gyms, pools, and leisure facilities.
- 24/7 access to wellbeing, financial, and legal support.
Next steps
If you’re shortlisted, we’ll give you a quick call to learn more about you and answer your questions. Candidates who progress will then be invited to the hotel for an in‑person interview. We review applications as they come in, so apply early to avoid missing out. We may close the role once we’ve found the right person.
At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at recruitment@kewgreenhotels.com – we’re here to support you.
Who are Kew Green Hotels?
Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands. We’re a people‑driven business that’s passionate about performance, guest experience, and creating hotels and teams that make us proud. Learn more about who we are and what drives us at www.kewgreenhotels.com.
Maintenance Assistant employer: Holiday Inn Express Birmingham Star City
Contact Detail:
Holiday Inn Express Birmingham Star City Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Assistant
✨Tip Number 1
Get hands-on! If you’ve got experience in maintenance tasks like plumbing or decorating, make sure to highlight that during your chat. If not, show your eagerness to learn and tackle challenges head-on.
✨Tip Number 2
Be proactive! When discussing your approach, share examples of how you've solved problems in the past. This shows you’re not just a doer but also a thinker who can keep things running smoothly.
✨Tip Number 3
Communication is key! Make sure to express how you can work well with different teams. Mention any past experiences where collaboration made a difference in getting the job done.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows you’re genuinely interested in joining our team at Kew Green Hotels. Don’t wait too long; we review applications as they come in!
We think you need these skills to ace Maintenance Assistant
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight any hands-on experience you have in maintenance tasks like plumbing, carpentry, or decorating. We want to see how your skills can contribute to keeping our hotel running smoothly!
Be Proactive: In your application, share examples of how you've tackled problems in the past. A proactive approach is key for us, so let us know how you’ve kept things safe and functional in previous roles.
Keep It Professional: Strong communication skills are a must! When writing your application, maintain a professional tone while still being yourself. We appreciate authenticity, but remember to keep it polished.
Apply Early!: We review applications as they come in, so don’t wait too long to submit yours. Head over to our website and get your application in early to avoid missing out on this fantastic opportunity!
How to prepare for a job interview at Holiday Inn Express Birmingham Star City
✨Know Your Maintenance Basics
Brush up on your basic plumbing, carpentry, and electrical skills. Be ready to discuss any past experiences or projects where you’ve applied these skills. Showing that you have a practical understanding of maintenance tasks will impress the interviewers.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled maintenance issues in the past. Whether it was fixing a leaky tap or resolving a safety concern, being able to articulate your thought process and solutions will highlight your proactive approach.
✨Emphasise Teamwork and Communication
Since you'll be working closely with various departments, it's crucial to showcase your communication skills. Share instances where you collaborated with others to ensure smooth operations, as this will demonstrate your ability to work well in a team environment.
✨Show Your Commitment to Safety
Familiarise yourself with health and safety standards relevant to hotel maintenance. Be prepared to discuss how you prioritise safety in your work and any experience you have with conducting safety checks or compliance measures.