At a Glance
- Tasks: Lead the front desk team and elevate guest experiences with exceptional service.
- Company: A leading hotel chain known for its welcoming atmosphere.
- Benefits: Enjoy discounted hotel rates and flexible working arrangements.
- Why this job: Make a real difference in guests' stays while developing your leadership skills.
- Qualifications: Experience in front desk operations and strong communication skills.
- Other info: Join a collaborative team in a dynamic hospitality environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading hotel chain in Barrow-in-Furness is seeking a Front Office Supervisor to lead the front desk team. This role requires exceptional communication and organisational skills, along with a people-oriented approach to ensure every guest feels welcome and taken care of. The ideal candidate will have experience in front desk operations and a collaborative mindset to foster a positive work environment. Competitive benefits include discounted hotel rates and flexible working arrangements.
Front Office Supervisor — Elevate Guest Experience employer: Holiday Inn Express Barrow in Furness
Contact Detail:
Holiday Inn Express Barrow in Furness Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Supervisor — Elevate Guest Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your people-oriented approach shine through. Share stories that highlight your communication skills and how you've made guests feel special in the past.
✨Tip Number 3
Research the hotel chain! Knowing their values and what they stand for can help you tailor your responses during interviews. Plus, it shows you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Front Office Supervisor role. Plus, it gives us a chance to see your application first-hand and understand why you'd be a great fit!
We think you need these skills to ace Front Office Supervisor — Elevate Guest Experience
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about elevating the guest experience, make sure your written application highlights your exceptional communication skills. Use clear and friendly language to convey your passion for hospitality and how you connect with guests.
Highlight Your Organisational Skills: As a Front Office Supervisor, you'll need to juggle multiple tasks. In your application, share examples of how you've successfully managed front desk operations or coordinated team efforts in previous roles. We want to see how you keep everything running smoothly!
Emphasise Your People-Oriented Approach: This job is all about making guests feel welcome. In your application, tell us about your experiences working with diverse teams and how you foster a positive environment. We love candidates who can create a warm atmosphere for both guests and colleagues.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your personality and skills in the way we love to see. Don’t miss out on this opportunity to join our fantastic team!
How to prepare for a job interview at Holiday Inn Express Barrow in Furness
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel chain. Familiarise yourself with their values, services, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission of elevating guest experiences.
✨Showcase Your People Skills
As a Front Office Supervisor, your ability to connect with guests and team members is crucial. Prepare examples from your past experiences where you successfully resolved conflicts or enhanced guest satisfaction. This will demonstrate your people-oriented approach and leadership capabilities.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations at the front desk. Think about scenarios like managing a difficult guest or coordinating with your team during busy periods. Practising these responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm for the position and helps you gauge if the hotel is the right fit for you.