At a Glance
- Tasks: Assist guests with check-in, inquiries, and ensure a memorable stay.
- Company: A welcoming hotel located near Epsom, perfect for business and leisure.
- Benefits: Discounted hotel stays, flexible hours, and a fun work environment.
- Other info: Perfect for students looking for part-time work in a lively setting.
- Why this job: Join a vibrant team and create unforgettable experiences for guests.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
We're a 10-minute drive from both Epsom station for direct trains to London Victoria and Waterloo, and the M25 motorway. A shopping spree at the Ashley Centre in Epsom town centre is a quick drive away, and you'll get to your flight at Gatwick Airport in 30 minutes. Business guests can entertain up to 20 clients in meeting rooms with countryside views, and the racecourse is great for corporate events. Local employers Atkins, Toyota and Nuffield Health are a short drive away. Let our hotel be your base for the tennis at Wimbledon, 25 minutes away by car, or playing 18 holes at Epsom Golf Club, just up the road. Kids love the rides and zoo animals at nearby Chessington World of Adventures too.
You will have access to a benefits package we believe truly works for our people. Discounted hotel room rates for you and your friends.
Guest Service Assistant in Surrey employer: Holiday Inn Express and Suites
As a Guest Service Assistant at our hotel, you will be part of a vibrant team that values exceptional service and employee well-being. With a prime location near Epsom and easy access to London, we offer a supportive work culture, competitive benefits including discounted hotel rates, and opportunities for personal growth in the hospitality industry. Join us to create memorable experiences for our guests while enjoying the perks of working in a dynamic environment close to exciting attractions.
Contact Details:
Holiday Inn Express and Suites Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Service Assistant in Surrey
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances about your job search. You never know who might have a lead on a Guest Service Assistant role or can put in a good word for you.
✨Tip Number 2
Get your social media game on point! Update your LinkedIn profile to reflect your skills and experiences relevant to guest services. Engage with industry-related content and connect with professionals in the hospitality sector.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions and scenarios you might face as a Guest Service Assistant. Role-playing with a friend can help you feel more confident when the real deal comes along.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team!
We think you need these skills to ace Guest Service Assistant in Surrey
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and enthusiasm that reflects your passion for guest service.
Tailor Your Application:Make sure to tailor your application specifically for the Guest Service Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like customer service or teamwork, to show us you’re the perfect fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great candidate for our hotel.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our hotel and what we stand for.
How to prepare for a job interview at Holiday Inn Express and Suites
✨Know the Hotel Inside Out
Before your interview, take some time to research the hotel and its surroundings. Familiarise yourself with local attractions, transport links, and the services offered. This will not only show your enthusiasm but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Customer Service Skills
As a Guest Service Assistant, your ability to connect with guests is crucial. Prepare examples from your past experiences where you went above and beyond for customers. Highlighting these moments will demonstrate your commitment to excellent service and your understanding of what makes a great guest experience.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your seriousness about the role and aligns with the hospitality industry’s standards. Remember, you’re aiming to represent the hotel’s brand even before you start working there.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if the hotel is the right fit for you.
