Overnight Guest Services Specialist in Doncaster

Overnight Guest Services Specialist in Doncaster

Doncaster Full-Time 24750 - 30250 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Welcome guests, manage check-ins, and keep the hotel running smoothly overnight.
  • Company: Join RBH Hospitality Management, a friendly and flexible team.
  • Benefits: Enjoy a supportive work environment with opportunities for growth.
  • Other info: Perfect for night owls looking for a rewarding role.
  • Why this job: Be part of a dynamic team and make guests feel at home.
  • Qualifications: Reliability, high energy, and calmness under pressure are key.

The predicted salary is between 24750 - 30250 £ per year.

RBH Hospitality Management is seeking a dedicated night shift team member to keep the hotel running smoothly while guests rest.

You will welcome late-arriving guests, handle check-ins and check-outs, and manage nightly audits.

The role also includes bar service, buffet breakfast prep, and ensuring the lobby stays clean and safe throughout the night.

Join us to be part of a friendly, flexible team that values reliability, high energy, and calmness under pressure.

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Overnight Guest Services Specialist in Doncaster employer: Holiday Inn Express and Suites

RBH Hospitality Management at Holiday Inn Express London - Park Royal is an excellent employer, offering a supportive work culture that values teamwork and guest satisfaction. Employees benefit from flexible hours, opportunities for professional development, and a chance to be part of a dynamic team in a vibrant location, making it an ideal place for those seeking meaningful and rewarding employment.

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Contact Details:

Holiday Inn Express and Suites Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Overnight Guest Services Specialist in Doncaster

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Holiday Inn Express and Suites. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Holiday Inn Express and Suites

Don't be shy about reaching out to Holiday Inn Express and Suites directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Overnight Guest Services Specialist in Doncaster

Communication Skills
Time Management
Problem-Solving Skills
Attention to Detail
Adaptability
Customer Service
Teamwork

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Holiday Inn Express and Suites and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Holiday Inn Express and Suites

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!