Room Attendant

You’ll make sure our bedrooms are always ‘fresh and welcoming’ for our guests after a busy day at work, or an exciting day out – creating a haven for them to escape and relax in – or get that last bit of work done.

Working as part of the housekeeping team, you’ll make sure our bedrooms and/or public/back of house areas are always at their best and in line with company standards.

In this role you’ll be organised, preparing for your day ahead, keeping on top of required supplies and amenities, always trying to minimise waste and reporting when more items are required.

Although you’ll be allocated your own workload on a daily basis, team work is also important, working together to complete other tasks that may occur unexpectedly, or helping other team members that need support.

In this role you can expect to fully service the hotel bedrooms (changing bed linen, dusting, polishing, vacuuming, cleaning bathrooms, restocking amenities etc.), where applicable restocking of mini-bar fridges, assist with deep cleaning projects and ad-hoc duties throughout the month, and work within the public/back of house areas.

• Experience in this role or similar

• Enthusiastic, flexible, passionate display a professional and courteous attitude

• Ability to work independently but also be an effective team player

• An excellent eye for detail with great time management and organisational skills

• Good communication skills

• Company pension

• Cycle to work scheme

• Discounted or free food

• Employee assistance programme

• Employee discount

• Referral programme, * Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World!

• 50% off Food Beverage at all our Hotels FB Venues

• Spa Discounts at our venues with a Spa

• Retail, Cinema Leisure Discounts

• Development Opportunities via our ‘Grow with us’ initiative, including Apprenticeship opportunities, our Development Programmes, and more!

• Monthly ‘Star of the Month’ Awards

• Long-service Awards, that start after 1 year of service

• ‘Recommend a Friend’ Incentive – Be rewarded for referring someone you know!

• Access to a confidential ‘Employee Assistance Programme (EAP)’ available 24/7, 365 days per year.

• Pension Scheme

• Other incentive programmes that run throughout the year, Cairn Group Staff Discount Scheme

Retail and travel discounts

Recruit a friend Scheme

Induction and training programme

Star of the Month Golden Ticket Award

Pension scheme

Cairn Academy’ Training Development Opportunities

Uniform

Cycle 2 work scheme*

IHG Staff Rate Scheme

IHG Friends Family Rate

IHG Brand Training

(* Applies to positions above minimum wage)

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