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- Tasks: Supervise front of house operations and ensure excellent customer service.
- Company: Join a dynamic hospitality team known for its commitment to employee wellbeing.
- Benefits: Enjoy flexible pay access, discounted hotel stays, and financial wellness tools.
- Why this job: Be part of a vibrant culture that values your growth and offers real impact.
- Qualifications: No specific qualifications required; just bring your passion for hospitality!
- Other info: Opportunity for career advancement within a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Working with us provides great benefits, including:
- Access your pay as you earn it through our financial wellbeing platform 'Wagestream,' a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
- Discounted Hotel Stays across our UK sites.
Front of House Supervisor employer: Holiday Inn Express - Aberdeen City Centre
Contact Detail:
Holiday Inn Express - Aberdeen City Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor
✨Tip Number 1
Familiarise yourself with our financial wellbeing platform, 'Wagestream.' Understanding how it works and being able to discuss its benefits during your interview can show your enthusiasm for the role and how you align with our values.
✨Tip Number 2
Research our hotel sites and their unique offerings. Being knowledgeable about our locations and what makes each one special will help you stand out as a candidate who is genuinely interested in the company.
✨Tip Number 3
Prepare examples of your previous experience in customer service or supervisory roles. Highlighting specific situations where you successfully managed a team or resolved conflicts will demonstrate your capability for the Front of House Supervisor position.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the interview process.
We think you need these skills to ace Front of House Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Front of House Supervisor. Tailor your application to highlight relevant experience and skills that match the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in hospitality or supervisory roles. Use bullet points for clarity and focus on achievements that demonstrate your leadership and customer service skills.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the position and the company. Mention specific benefits of working with them, like the financial wellbeing platform and discounted hotel stays, and explain how these align with your values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a supervisory role.
How to prepare for a job interview at Holiday Inn Express - Aberdeen City Centre
✨Showcase Your Customer Service Skills
As a Front of House Supervisor, you'll be the face of the company. Be prepared to discuss your previous experiences in customer service and how you've handled challenging situations. Highlight specific examples that demonstrate your ability to maintain a positive atmosphere.
✨Familiarise Yourself with the Company
Research the company’s values, mission, and any recent news or developments. Understanding their approach to customer service and employee wellbeing, such as the Wagestream platform, will show your genuine interest and help you align your answers with their ethos.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to manage a team. Prepare scenarios where you successfully resolved conflicts or improved team performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the role and the company culture. Inquire about the training process for new supervisors or how they support employee development. This shows your enthusiasm and commitment to the position.
